Renee Becker
Valley Grove,WV.
Summary
Independent and organized. Consistently rise to the challenges in detail-oriented environments. Versatile while possessing strong verbal and written communication skills. A true professional currently seeking a new challenging opportunity to maximize experience and obtain results.
Overview
29
29
years of professional experience
Work History
Owner/Manager
T&R Property Management
07.2022 - Current
- Consulting custom design and cleaning options to prepare properties for rent and sale
- Assign completed design plans to local contractor that specializes in area(s) of repair
- Monitor and perform quality assurance on multiple properties simultaneously
- Inspect, quote, invoice, and process jobs while utilizing custom software along with Microsoft applications.
Customer Service Rep
W.A. Wilson and Sons
03.2020 - 07.2022
- Field incoming calls
- Work with customers via all forms of communication to facilitate needs
- Schedule job site deliveries and build daily routes for up to 15 trucks
- Design, develop, and order approved quotes from vendors ranging from $1,000 to $30,000
- Design, develop, and incorporate spreadsheets, tracking tools, and manifests to facilitate efficiency, accuracy, and clear communication
- Hand selected to train new employees on policies and procedures.
Master Data Tech and Emergency Team Member
ETM, Lincoln Electric
01.2013 - 03.2020
- Developed, maintained, and analyzed customer data
- Created reports and implemented process changes to facilitate continuous improvement
- Served as the project lead and designed processes that improved data entry accuracy by 75%
- Trained teammates, subsidiaries, and other departments on processes and procedures
- Created and incorporated training documentation throughout the organization
- Utilized Word, Excel, Access, PowerPoint, SharePoint, and SAP to accomplish organizational goals
- Served as a first responder to emergencies on the property as an ETM.
Stock Keeper
Lincoln Electric
04.2006 - 01.2013
- Adhered to all OSHA requirements
- Performed inventory, ordered parts, received, and verified stock from multiple vendors
- Provided excellent customer service
- Reorganized tool crib layout, reported, and gave recommendations for improved safety and productivity.
Account Manager
Rent-A-Center
02.2005 - 04.2006
- Facilitated collection of customer payments and fees
- Delivered, picked up, repaired, and repossessed items supplied by RAC
- Assisted with surpassing regional goals by developing strong customer relationships.
District Manager Assistant
Western Inventory
02.2002 - 02.2005
- Ensured successful logistical processes within 2 offices by creating weekly work schedules and cycled continuous hotel reservations for 55 employees
- Interviewed and hired new employees
- Conducted orientations and trained all new employees on their duties and organizational policies
- Designed improved systems while processing all new hire paperwork.
Regional Trainer
Western Inventory
12.2000 - 02.2002
- Trained all new employees in Ohio, West Virginia, Pennsylvania, and New York
- Traveled to customer locations to observe team performance and evaluate inventory systems
- Reviewed employee performance and incorporated training and motivational processes as required.
Re-Checker
Western Inventory
01.2000 - 12.2000
- Worked with store and department managers to ensure accurate inventory
- Fixed any inventory errors and trained clerks how to ensure accuracy and increased performance
- Reported accuracy and training results to District Manager.
Automated Logistical Specialist
U.S. Army
01.1994 - 01.1998
- Researched and corrected all warehouse discrepancies within the warehousing systems
- Implemented processes that reduced discrepancies by 50%
- Headed the inventory cycles within the warehouses and external storage buildings
- Scheduled, processed, and organized documentation for incoming and outgoing parts for 92 support customers
- Managed the service parts for the entire division while utilizing Excel, Access, and SARSS
- Honorably discharged from the United States Army.
Education
Emergency Medical Responder -
01.2015
General Studies - General Studies
01.1994
Skills
- Creativity
- Strong Communicator
- Team Oriented
- Dependable
- Adept
- Versatile
Timeline
Owner/Manager - T&R Property Management
07.2022 - Current
Customer Service Rep - W.A. Wilson and Sons
03.2020 - 07.2022
Master Data Tech and Emergency Team Member - ETM, Lincoln Electric
01.2013 - 03.2020
Stock Keeper - Lincoln Electric
04.2006 - 01.2013
Account Manager - Rent-A-Center
02.2005 - 04.2006
District Manager Assistant - Western Inventory
02.2002 - 02.2005
Regional Trainer - Western Inventory
12.2000 - 02.2002
Re-Checker - Western Inventory
01.2000 - 12.2000
Automated Logistical Specialist - U.S. Army
01.1994 - 01.1998
Cuyahoga Community College - Emergency Medical Responder,
West Liberty State College - General Studies, General Studies
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