Reliable Group Facilitator known for being a capable, well-trained professional. A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
Work History
Supportive Group Facilitator
United Recovery Center
07.2016 - Current
Maintained positive, comforting environment that felt safe and inviting to clients.
Developed open rapport with patients, encouraging sharing of questions and concerns.
Prepared and led support groups for patients.
Educated patients on potentially beneficial wellness services.
Oversaw support groups for 40 clients suffering from addiction.
Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
Identified areas in need of improvement and implemented solutions.
Provided self-esteem and anger management group therapy.
Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Case Manager Supervisor
Keystone Halls, Inc Dba Operation Sacred Trust
02.2016 - 09.2023
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Collaborated with an interdisciplinary team to determine timely delivery of services.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Facilitated individual and group sessions to promote positive behavior change for clients.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
Monitored clients' progress and tracked client services to provide crisis interventions.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Evaluated treatment plans against individual goals and healthcare standards.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Liaised with social worker to expedite financial assistance not covered by insurance.
Researched best practices and developed strategies to improve program outcomes.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Warehouse Associate
Gourmet Coffee
01.2012 - 01.2016
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Checked packages and merchandise for damage and notified vendors.
Performed inventory control, such as counting, and stocking merchandise.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Consistently lifted materials weighing as much as [Number] pounds.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Education
CAP - Certified Addiction Professional Course - Addiction Counseling
Ocean Breeze Recovery
Pompano Beach, FL
01.2016
High School Diploma -
American Academy At Pinecrest
04.2014
Skills
Positive Reinforcement Methods
Operational Efficiency
Meeting Facilitation
Quality Control Programs
Creative Thinking
Community Outreach
Addiction Treatment
Therapeutic Exercise
Focus Group
Timeline
Supportive Group Facilitator
United Recovery Center
07.2016 - Current
Case Manager Supervisor
Keystone Halls, Inc Dba Operation Sacred Trust
02.2016 - 09.2023
Warehouse Associate
Gourmet Coffee
01.2012 - 01.2016
CAP - Certified Addiction Professional Course - Addiction Counseling