Renee Berglund
Kronenwetter
Overview
11
11
years of professional experience
Work History
Quality Control Inspector
Five Star Auto Body
04.2018 - 04.2022
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments and colleagues, collaborating to identify issue roots and rectify problems.
Daycare Provider
Self-Employed
07.2012 - 04.2018
- Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
- Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.
Billing Support Specialist
Bright Tree Services
01.2012 - 07.2012
- Evaluated reports to identify members to be included in monthly outbound collection calls.
- Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
- Reviewed full history of past due accounts and contacted client regarding collection, implementation of payment plan.
- Ensured timely payments with proactive follow-ups on outstanding invoices.
- Provided excellent customer service by addressing inquiries related to billing matters promptly and accurately.
- Responded to customer concerns and questions on daily basis.
Administrative Assistant Intern
Burlington Chamber of Commerce
06.2011 - 07.2011
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Administrative Professional of Applied Science
Madison Area Technical College
Madison, WI 12-2011
Skills
- Well-versed in Microsoft Suite Applications
- Strong administrative abilities, including ability to type 60 WPM, multi-faceted in physical and electronic filing systems
- High proficiency in corresponding via email, mail, telephone or in person
- Detailed orientated with attention to organization and time management
- Ability to quickly adapt to new software systems and procedures
Timeline
Quality Control Inspector
Five Star Auto Body
04.2018 - 04.2022
Daycare Provider
Self-Employed
07.2012 - 04.2018
Billing Support Specialist
Bright Tree Services
01.2012 - 07.2012
Administrative Assistant Intern
Burlington Chamber of Commerce
06.2011 - 07.2011
Administrative Professional of Applied Science
Madison Area Technical College
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