Summary
Work History
Skills
Timeline
Generic

Renee Berryhill

Colorado Springs,CO

Summary

Experienced administrative professional with 10+ years in provider credentialing services. Works productively with facilities, provider groups, and individual professionals.

Work History

Credentialing Specialist

Hero Management
  • Overseen 200 Doctors in nine states
  • Opened/ Closed Offices with Insurance Companies
  • Maintained all licenses, malpractice insurances, DEAs, and CDS, for all providers
  • Create relationships with insurance companies to ensure smooth operations.

Dental Receptionist

Perfect Teeth
  • Scheduled appointments
  • Answered 100+ calls daily
  • Provided excellent customer service to create positive experiences and build patient trust
  • Handled sensitive situations professionally, such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.

Front Desk Medical Receptionist

Colorado Springs Health Partners
  • Checked patient insurance, demographics, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.


Skills

  • HIPAA Compliance
  • Provider enrollment
  • Application coordination
  • Credentialing oversight
  • Insurance procedures
  • Microsoft Office
  • Verbal and written communication
  • Scheduling
  • Administrative Support
  • Multi-line telephone operation

Timeline

Credentialing Specialist

Hero Management

Dental Receptionist

Perfect Teeth

Front Desk Medical Receptionist

Colorado Springs Health Partners

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Renee Berryhill