Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Bialasik

Riverside,AL

Summary


Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in scheduling, data entry and database, communication skills.

Overview

25
25
years of professional experience

Work History

Front Desk Receptionist

Southern Immediate Care
10.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Sales/Manager

Sky Vape & CBD
12.2023 - 02.2024
  • Developed comprehensive sales strategies by analyzing market trends and customer needs.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.

Receptionist

Alabama Pain Center
05.2009 - 02.2010
  • Check patients in
  • Collect patient copays
  • Answer four line switchboard when needed
  • Enter patient demographics
  • File patient charts
  • Open the clinic daily

Receptionist/Scheduler

Center for Colon & Digestive Disease
08.2007 - 03.2009
  • Schedule new patient referrals and medical procedures
  • Answer ten line switchboard
  • Check out patients
  • Pull patient charts for following work day
  • Assist medical records with filing of charts
  • Follow up with patients about scheduled appointments

Receptionist/Medical Biller

North Huntsville Family Care
01.2007 - 08.2007
  • Answer four line switchboard
  • Check in seventy patients daily
  • Enter new patient information into the computer
  • Collect patient co-pays and deductibles
  • Print medical record requests and mail
  • Scan medical records into patient charts
  • Post insurance remits to patient accounts
  • Print off and mail claim forms patient statement

Surgical Scheduler/Receptionist

Hinsdale Surgical Center
02.2004 - 12.2006
  • Scheduled thirty outpatient surgeries a day
  • Answered ten line switchboard
  • Accounts payable - Matched packing slips to vendor invoices
  • Chart checking-sticker patients charts-make charts
  • Check in thirty patients daily
  • Run end of day reports
  • Call on insurances
  • Order office supplies for twenty people
  • Collected patients co-pays and deductibles

Receptionist

Workright Occupational Health
07.2003 - 02.2004
  • Answered seven line switchboard
  • Checked in fifteen patients daily
  • Filed Patient Charts
  • Scheduled twenty appointments daily
  • Mailed out medical records
  • Performed some computer related work
  • Ordered office supplies for eight people

Nail Technician/Receptionist

Exotic Tans & Swimwear
01.2003 - 07.2003
  • Performed five Manicures & Pedicures daily
  • Answered three line phone system
  • Scheduled Twenty Appointments a day
  • Cleaned five tanning beds

Medical Biller 2

Summit Management Services
01.2000 - 01.2002
  • Entered personal payments and insurance payments
  • Sorted through the mail then posted it out to different companies
  • Printed claim forms
  • Was number one employee within first year
  • Wrote up patient refunds

Education

High School Diploma -

Bloom Trail High School
Sauk Village, Il
05-2000

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Scheduling
  • Appointment scheduling
  • Verbal and written communication
  • Office organization
  • Oral and writing communication
  • File organization
  • Hospitality services
  • Initiative-taking
  • Guest relations
  • Multi-line telephone systems
  • Call routing
  • Mail sorting
  • Call forwarding
  • Inventory control

Timeline

Front Desk Receptionist

Southern Immediate Care
10.2024 - Current

Sales/Manager

Sky Vape & CBD
12.2023 - 02.2024

Receptionist

Alabama Pain Center
05.2009 - 02.2010

Receptionist/Scheduler

Center for Colon & Digestive Disease
08.2007 - 03.2009

Receptionist/Medical Biller

North Huntsville Family Care
01.2007 - 08.2007

Surgical Scheduler/Receptionist

Hinsdale Surgical Center
02.2004 - 12.2006

Receptionist

Workright Occupational Health
07.2003 - 02.2004

Nail Technician/Receptionist

Exotic Tans & Swimwear
01.2003 - 07.2003

Medical Biller 2

Summit Management Services
01.2000 - 01.2002

High School Diploma -

Bloom Trail High School

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Renee Bialasik