Dynamic and compassionate CNA with a proven track record at Baptist Home At Brookmeade, enhancing patient satisfaction through meticulous attention to detail and empathetic care. Skilled in patient transfers and infection control, I excel in fast-paced environments, significantly improving patient outcomes and team efficiency.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Cna
Pines At Poughkeepsie
04.2009 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Transported patients between rooms and appointments or testing locations.
CNA
Baptist Home At Brookmeade
09.2005 - 02.2022
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted patients with daily living activities, promoting independence and dignity.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Helped patients complete range of motion exercises to prevent loss of function during care.
Transported patients between rooms and appointments or testing locations.
Store Manager
Rite Aid Pharmacy
04.1990 - 02.2002
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Approved regular payroll submissions for employees.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
Education
High School Diploma -
Jane Addams
The Bronx, NY
06.1984
Skills
Time management
Patient care
Compassion and empathy
Bathing assistance
Attention to detail
HIPAA compliance
Feeding assistance
Dressing assistance
Maintaining confidentiality
End-of-life care
Compassionate communication
Patient transfers
Team collaboration
Lifting and transferring
Toileting assistance
Patient hygiene assistance
Infection control practices
Reliable team player
Compassionate
Compassionate caregiver
Direct patient care
Ambulation assistance
Transporting patients
Accomplishments
Voted Employee of The Year The Pines At Poughkeepsie
Assistant Director of Nursing (ADON) and Infection Control Preventionist at Pines of PoughkeepsieAssistant Director of Nursing (ADON) and Infection Control Preventionist at Pines of Poughkeepsie