Renee Briehn
Prairieville,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Front of House Team Member/Key Holder
Walk On's Sports Bistreaux
Baton Rouge, LA
07.2023 - Current
- Assisted in training, developing and motivating team members to achieve the company's objectives.
- Provided exceptional customer service by responding promptly to customer inquiries and complaints.
- Performed opening and closing duties such as counting cash drawers and preparing deposits.
- Operated cash register.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Developed good working relationships with store leadership and sales personnel.
Assistant Store Manager
Party City
New Orleans, LA
01.2009 - 01.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Some College (No Degree) -
Delgado Community College
New Orleans, LASkills
- Computer Literate
- Team Player
- Team Leadership Experience
- Multi-Tasking Strength
- Superior Work Ethic
- Cash Handling and Reconciliation
- Physical Stamina
- Service Oriented
- Inventory and Stocking
- Delegation and Supervision
- Handling Complaints
- Inventory Management
- Customer Service Management
- Willingness to Learn
Timeline
Front of House Team Member/Key Holder
Walk On's Sports Bistreaux
07.2023 - Current
Assistant Store Manager
Party City
01.2009 - 01.2018
Some College (No Degree) -
Delgado Community College