Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Renee Bright

Virginia Beach,VA

Summary

Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a retail professional.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Deli Manager

Harris Teeter Grocery Store
Virginia Beach, VA
12.2013 - Current
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Organized special events such as tastings or cooking demonstrations at the store level.
  • Ensured cleanliness and sanitation of deli area, equipment, and supplies.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Prepared and led food service training programs to teach staff various tasks.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Enforced company policies and procedures while maintaining a positive work environment.
  • Trained new employees on proper food handling techniques and safety regulations.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Managed daily operations of the deli including staffing, scheduling, merchandising.
  • Implemented cost-saving measures such as portion control, waste management.
  • Recognized by management for providing exceptional customer service.

Bakery Manager

Bjs Wholesales Club
Capitol Heights, MD
01.2011 - 12.2013
  • Managed daily bakery operations, ensuring efficient workflow and high-quality product output.
  • Directed and supervised staff performance.
  • Planned and executed bakery layout and design for optimal operation and customer experience.
  • Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Scheduled staff shifts to ensure adequate coverage during peak hours.
  • Led hiring, training, and supervising bakery staff, fostering a collaborative and productive work environment.

Deli Manager

Giant Supermarket
Herndon, VA
12.2008 - 01.2011
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Prepared and led food service training programs to teach staff various tasks.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Trained new employees on proper food handling techniques and safety regulations.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Priced and ordered food products, kitchen equipment, and food service supplies.
  • Managed daily operations of the deli including staffing, scheduling, merchandising.
  • Created promotional displays to attract customers to the deli section.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Deli Manager

Harris Teeter
Reston , VA
09.1996 - 02.2008
  • Organized special events such as tastings or cooking demonstrations at the store level.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Prepared and led food service training programs to teach staff various tasks.
  • Delegated work to staff, setting priorities and goals.
  • Distributed food to service staff for prompt delivery to customers.
  • Established policies and procedures for the safe storage and rotation of food products.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Trained new employees on proper food handling techniques and safety regulations.
  • Assisted in developing marketing strategies that would increase sales in the deli department.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Ordered necessary deli supplies to maintain stock levels.
  • Conducted regular inspections of all refrigeration units to ensure temperature compliance with health codes.

Education

Some College (No Degree) - Food And Nutrition

Craven Community College
New Bern, NC

Skills

  • Merchandise replenishment
  • Customer complaint handling
  • Worker scheduling
  • Profit and loss
  • Catering support
  • Cleaning & sanitation
  • Waste reduction
  • Task delegation
  • Inventory management
  • Product rotation

Affiliations

  • I cater on the side; my specialty is grilling.

Certification

  • Food safety Certification for Manyland,

Timeline

Deli Manager

Harris Teeter Grocery Store
12.2013 - Current

Bakery Manager

Bjs Wholesales Club
01.2011 - 12.2013

Deli Manager

Giant Supermarket
12.2008 - 01.2011

Deli Manager

Harris Teeter
09.1996 - 02.2008

Some College (No Degree) - Food And Nutrition

Craven Community College

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Renee Bright