Renee Brooks
Project Manager
Saint Louis,MO
Summary
Senior-level Executive in the healthcare industry with strong background in information technology project management methodologies. Skilled in in senior-level metrics reporting to support and monitor performance strategy and process knowledge to meet organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Successfully coordinates project work to mitigate risks and solve technical issues while providing IT budget oversight.
Overview
26
26
years of professional experience
8
8
years of post-secondary education
Work History
Chief Information Officer
CareSTL Health
Saint Louis, MO
10.2006 - 03.2022
IT/MIS Coordinator
CareSTL Health
11.2005 - 10.2006
- Oversaw Health Information Technology and Grants/Contracts Management departments of the organization
- Led the development and implementation of IT and operational projects including the implementation of an electronic health record
- Oversaw the technical and operational aspects of data management as it relates to the health center and federal government
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
- Analyzed data and created reports for the Executive Team
- In years past, managed the daily operations of the Lab, Radiology, Quality and Population Health Departments.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Developed and initiated projects, managed costs and monitored performance.
Senior Level Support Analyst
Healthcare Strategic Initiatives
Saint Louis, MO
10.2000 - 12.2003
- Maintained operations of the Information Systems Help Desk for over 75 clients to perform medical billing functions
- Setup and maintain electronic functions of these clients, including electronic claims, patient statements and remittances with Medicare and WebMD
- Trained internal employees and clients on systems and general Internet usage
- Performed upgrades and conversions
- Created custom reports for HEALTHCARE STRATEGIC INITIATIVES, LLC and clients.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
Medical Manager, Senior Level Support Analyst
Midwest
Saint Louis, MO
07.1996 - 10.2000
- Recruited to analyze and resolve issues for hundreds of clients utilizing Medical Manager software
- Troubleshoot hardware and software issues
- Researched issues and accurately documented procedures
- Performed conversions and upgrades
- Trained end-user via phone and on-site.
Education
Bachelor of Arts and Sciences -
University of Missouri
Continuing Education Computer Courses - undefined
University of Missouri
12.2005 - 09.2013
Skills
Detail-oriented
Teamwork
Creative
Active listener
Analytical and Critical Thinking
Problem-Solving
Project Management
Accomplishments
- Implemented the Electronic Health Record (EHR) and patient portal experience
- Coordinated the health center expansion to 7 locations over past 17 years
- Managed annual grant submissions Health Resources and Service Administration (HRSA) relating to federal grant funding
- Coordinated efforts for successful federal operational site visits (OSV) and securing annual funding
- Planned the implementation of 15 different software applications relating to healthcare, finance, IT and HR
- Established an IT help desk and implemented an application streamlining IT processes
- Automated finance department paperless processes
- Automated health services with the implementation of electronic prescriptions, laboratory, radiology and dental systems
- Created a disaster recovery plan for IT systems
- Implemented Asana as the project management tool for all health center projects including the organizations strategic plan
- Achieved National Committee for Quality Assurance (NCQA) in 2015 with annual recognition
Timeline
Chief Information Officer
CareSTL Health
10.2006 - 03.2022
Continuing Education Computer Courses - undefined
University of Missouri
12.2005 - 09.2013
IT/MIS Coordinator
CareSTL Health
11.2005 - 10.2006
Senior Level Support Analyst
Healthcare Strategic Initiatives
10.2000 - 12.2003
Medical Manager, Senior Level Support Analyst
Midwest
07.1996 - 10.2000
Bachelor of Arts and Sciences -
University of Missouri