Renee Brown
Indianapolis,IN
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
18
18
years of professional experience
Work History
Warehouse Forklift Operator
Ryder
11.2019 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
Warehouse Associate
Amazon
05.2013 - 05.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 30 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in reducing product damage by properly handling and storing materials.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
Customer Service Cashier
Hardees Fast Food
01.2008 - 03.2010
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
- Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
Customer Service Cashier
Taco Bell
03.2006 - 12.2008
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
Education
Certification of Medical Billing And Coding - Medical Billing And Coding
DeVry University Online
4225 Naperville Road, Suite 400. Lisle, IL 6053209.2024
High School Diploma -
Ben Davis High School
Indianapolis, IN05.2007
Skills
- CPT coding knowledge
- ICD-10 Proficiency
- Medical record review
- HIPAA Compliance
- Medical Abbreviations
- Revenue Cycle Management
- Pharmacology knowledge
- Patient confidentiality
- Healthcare Reimbursement
- Medical office administration
- Medical Terminology
- Word Processing Software
- Attention to Detail
Websites
Timeline
Warehouse Forklift Operator
Ryder
11.2019 - Current
Warehouse Associate
Amazon
05.2013 - 05.2018
Customer Service Cashier
Hardees Fast Food
01.2008 - 03.2010
Customer Service Cashier
Taco Bell
03.2006 - 12.2008
Certification of Medical Billing And Coding - Medical Billing And Coding
DeVry University Online
High School Diploma -
Ben Davis High School
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