Renee Brown
Sun City,AZ
Summary
Experienced behavioral health professional skilled in providing support and guidance to patients during their treatment journeys. Demonstrates a strong commitment to collaboration within a team environment and consistently achieves positive outcomes. Possesses a wide range of skills in patient assessment, crisis intervention, and therapeutic support. Meticulously maintains daily documentation of activities and special incidents while efficiently managing patient needs, assisting with treatment coordination, and supporting program operations. Known for reliability, adaptability, and a deep dedication to delivering compassionate care.
Overview
3
3
years of professional experience
Work History
Behavior Health Technician
Sunshine Residential Homes
08.2022 - 03.2024
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Conducted client rounds to check on residents.
- Facilitated on-site activities, support groups, and outings for clients.
- Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
- Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
- Taught clients how to complete basic household chores and prepare food.
- Supported family members in understanding the challenges faced by their loved ones, fostering a supportive environment for ongoing behavioral change.
- Performed client intake procedures according to internal standards for new admissions.
- Mentored new Behavior Health Technicians, sharing knowledge and expertise while ensuring adherence to established protocols and procedures.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Administered patient medications and tracked dosages.
- Maintained patient records, documenting changes in patient condition.
- Charted on each patient daily.
- Assessed patient progress and reported changes to supervising physician.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Organized recreational activities to assist in patient recovery.
Direct Professional Support
Embrace Life Services
11.2022 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded status and duties completed in logbooks for management.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Helped clients manage money, as they shop for snacks or personal items.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
- Built strong relationships with clients to deliver emotional support and companionship.
- Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
- Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
Education
AAS - Occupational/Technical Studies
Kalamazoo Valley Community College
Computer Literacy Specialist Training -
Michigan Works
High School Diploma - Stenography Certificate
Lakes High School
Lakewood, WACertifications, CPPM, CEHRS, EHR, CMAA - Medical Office Management
Maricopa Corporate College
Tempe, AZ12.2024
Skills
- Dependable
- Adaptability
- Professionalism
- Interpersonal Skills
- Continuous Improvement
- Encouragement and Motivation
- Analytical Thinking
- Trouble Shooter
- Trustworthy
- Conscientious
- Empathetic
- Leadership Skills
- Organizational Skills
- Clerical Skills
- First Aid/CPR
- Patient Advocacy
- Documentation skills
- Multicultural Competence
- Mental Health Support
- Behavior Management
- Crisis Management
- Stress Management
- Medication Administration
- Patient Safety Management
- Psychosocial Rehabilitation
- HIPAA Requirements
- Intake Assessment
- Patient Rights
- Progress Documentation
- Safety Procedures
- Vitals monitoring
- Care Plan Development
- Crisis Intervention
- De-Escalation Techniques
- Patient Assessment
- Discharge Planning
- Grief counseling
- Trauma-informed care
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking Abilities
- Suicide Prevention
- Infection control understanding
- Substance Abuse Counseling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- True Service Board Member, Lansing MI
- State Of AZ DPS Level One Fingerprint Clearance Card & IVP
Timeline
Direct Professional Support
Embrace Life Services
11.2022 - 12.2023
Behavior Health Technician
Sunshine Residential Homes
08.2022 - 03.2024
Computer Literacy Specialist Training -
Michigan Works
AAS - Occupational/Technical Studies
Kalamazoo Valley Community College
High School Diploma - Stenography Certificate
Lakes High School
Certifications, CPPM, CEHRS, EHR, CMAA - Medical Office Management
Maricopa Corporate College
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