Renee Browne-Jones
Mays Landing
Summary
Dynamic Program Specialist with a proven track record at the City of Atlantic City, excelling in stakeholder engagement and project management. Adept at enhancing community participation and evaluating program effectiveness through data analysis. Strong problem-solving skills and exceptional communication abilities drive successful outcomes in diverse initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Specialist 2
City of Atlantic City
1301 Bacharach Blvd
09.2024 - Current
- Coordinated community engagement initiatives to enhance public participation in city programs.
- Assisted in developing and implementing program strategies aligned with city objectives.
- Evaluated program effectiveness through data analysis and participant feedback collection.
- Collaborated with stakeholders to identify community needs and improve service delivery.
- Prepared detailed reports summarizing program outcomes and recommendations for future improvements.
- Ensured compliance with relevant regulations throughout all stages of program implementation by closely monitoring adherence to established guidelines.
- Achieved successful outcomes for multiple projects through effective project management and collaboration with stakeholders.
Certified Clinical Medical Assistant
Mainland Pain Management
1201 New Road, Linwood, NJ 08221
01.2023 - 08.2024
- Assisted with patient intake, including medical history and vital sign assessments.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Supported physicians during examinations, facilitating effective communication with patients.
- Administered injections and medications as directed by healthcare providers.
- Educated patients on treatment plans and medication instructions to enhance understanding.
- Coordinated scheduling for patient appointments, optimizing clinic workflow efficiency.
- Implemented office procedures that improved patient flow and reduced wait times.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Certified Clinical Medical Assistant
Atlanticare
2500 English Creek Ave. EHT, NJ 08234
09.2013 - 09.2020
- Trained new staff on clinical protocols and office practices to ensure compliance with standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
Certified Clinical Medical Assistant
Atlanticare Clinic
1401 Atlantic Ave, Atlantic City, NJ 08401
09.2013 - 09.2020
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Created plan for COVID testing, injections, and informational pamphlets.
Education
No Degree - Office Systems Technology (45 Credits)
Atlantic Cape Community College
Mays Landing, NJNo Degree - Clinical Medical Assistant Certification
Atlantic County Vocational School
5080 Atlantic Ave, Mays Landing, NJ 08330 06-1996
Skills
- Skill development
- Stakeholder engagement
- Performance assessments
- Skill building
- Project management
- Report preparation
- Goal setting
- Strong problem-solving, and analytical skills
- Excellent communication, and leadership
- Multitasking Abilities
- Exceptional in conducting surveys on Health Equity Intervention
- Creating informational guides, and managing social media accounts
Affiliations
- CROPS
- Atlanticare
Certification
- QPR Gatekeeper Certification
- CPR/First Aid Certification
- Dementia Certification
- HIPPA Certification
- NHA Certification
Timeline
Program Specialist 2
City of Atlantic City
09.2024 - Current
Certified Clinical Medical Assistant
Mainland Pain Management
01.2023 - 08.2024
Certified Clinical Medical Assistant
Atlanticare
09.2013 - 09.2020
Certified Clinical Medical Assistant
Atlanticare Clinic
09.2013 - 09.2020
No Degree - Office Systems Technology (45 Credits)
Atlantic Cape Community College
No Degree - Clinical Medical Assistant Certification
Atlantic County Vocational School