Renee Browne-Jones
Mays Landing
Summary
Dynamic Program Specialist with a proven track record at the City of Atlantic City, excelling in stakeholder engagement and project management. Adept at enhancing community participation and evaluating program effectiveness through data analysis. Strong problem-solving skills and exceptional communication abilities drive successful outcomes in diverse initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Specialist 2
City of Atlantic City
09.2024 - Current
- Coordinated community engagement initiatives to enhance public participation in city programs.
- Assisted in developing and implementing program strategies aligned with city objectives.
- Evaluated program effectiveness through data analysis and participant feedback collection.
- Collaborated with stakeholders to identify community needs and improve service delivery.
- Prepared detailed reports summarizing program outcomes and recommendations for future improvements.
- Ensured compliance with relevant regulations throughout all stages of program implementation by closely monitoring adherence to established guidelines.
- Achieved successful outcomes for multiple projects through effective project management and collaboration with stakeholders.
Certified Clinical Medical Assistant
Mainland Pain Management
01.2023 - 08.2024
- Assisted with patient intake, including medical history and vital sign assessments.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Supported physicians during examinations, facilitating effective communication with patients.
- Administered injections and medications as directed by healthcare providers.
- Educated patients on treatment plans and medication instructions to enhance understanding.
- Coordinated scheduling for patient appointments, optimizing clinic workflow efficiency.
- Implemented office procedures that improved patient flow and reduced wait times.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Certified Clinical Medical Assistant
Atlanticare
09.2013 - 09.2020
- Trained new staff on clinical protocols and office practices to ensure compliance with standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
Certified Clinical Medical Assistant
Atlanticare Clinic
09.2013 - 09.2020
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Created plan for COVID testing, injections, and informational pamphlets.
Education
No Degree - Office Systems Technology (45 Credits)
Atlantic Cape Community College
Mays Landing, NJNo Degree - Clinical Medical Assistant Certification
Atlantic County Vocational School
5080 Atlantic Ave, Mays Landing, NJ 08330 06-1996
Skills
- Skill development
- Stakeholder engagement
- Performance assessments
- Skill building
- Project management
- Report preparation
- Goal setting
- Strong problem-solving, and analytical skills
- Excellent communication, and leadership
- Multitasking Abilities
- Exceptional in conducting surveys on Health Equity Intervention
- Creating informational guides, and managing social media accounts
Affiliations
- CROPS
- Atlanticare
Certification
- QPR Gatekeeper Certification
- CPR/First Aid Certification
- Dementia Certification
- HIPPA Certification
- NHA Certification
Timeline
Program Specialist 2
City of Atlantic City
09.2024 - Current
Certified Clinical Medical Assistant
Mainland Pain Management
01.2023 - 08.2024
Certified Clinical Medical Assistant
Atlanticare
09.2013 - 09.2020
Certified Clinical Medical Assistant
Atlanticare Clinic
09.2013 - 09.2020
No Degree - Office Systems Technology (45 Credits)
Atlantic Cape Community College
No Degree - Clinical Medical Assistant Certification
Atlantic County Vocational School