Renee Bryant
Augusta,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
27
27
years of professional experience
Work History
Customer Service Representative
TJMaxx
07.2021 - 08.2022
- Operated cash register for cash, check, online returns and credit card transactions with accuracy.
- Presented customers with TJMaxx Rewards credit card at each sale transaction.
- Assisted fitting room associates with relief as needed.
- Helped customers complete purchases, locate items for purchase and inquiries.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Customer Service Cashier
Stein Mart
07.2018 - 10.2019
- Cashier register sales to include returns, online order returns
- Promoted Stein Mart credit card and rewards
- Contributed to daily sales goals
- Worked in Ladies & Men's Departments
- Cleared fitting rooms returning stock back to appropriate floor area
- Assisted Men's manager to set up signage, displays on projects and task as assigned
- Assisted with weekly price markdowns
- Referred to price sheets and special sale bulletins
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Redeemed coupons to discount purchases.
Central Business Office
HCA Healthcare Inc.
01.1996 - 04.2016
- Insurance billing for facility fees of the Ambulatory Surgery Division
- Charge entry on multi specialty procedures
- Answering patient billing calls and interacted by emails or in person to provide information
- Adding patient demographics to system on daily surgery batches
- Daily electronic claims submissions and claims resolutions
- Faxing, scanning, ordering office supplies
- Maintained business office monthly petty cash and receipts log for general office activities
- Daily bank deposits and mail pick up from local post office
- Monthly cash reconciliation report
- Month end close out processes to assist Business Office Manager
- Maintained electronic and paper filing systems for easy retrieval of information.
Education
Evans High School
Evans, GA06.1978
Skills
- Detail orientated
- Drives sales and promotions
- Works a flexible schedule
- Strives to exceed company goals
- Retail Sales Customer Service
- Credit Card Payment Processing
- Stocking and Replenishing
- Customer Relations
- Money Handling Abilities
- Managing Multiple Tasks
Timeline
Customer Service Representative
TJMaxx
07.2021 - 08.2022
Customer Service Cashier
Stein Mart
07.2018 - 10.2019
Central Business Office
HCA Healthcare Inc.
01.1996 - 04.2016
Evans High School
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