Results-driven property management professional with over 15 years of experience, ensuring profitability and developing strong tenant relationships, skilled at providing superior service. Accomplished leader, repeatedly recognized for outstanding performance, exceeding goals, and generating new revenues. History of excellence in interpersonal communication, relationship development, and establishing rapport. Expert ability to train staff and educate tenants while clarifying complex issues. Proven ability to save costs and grow revenue through analytical thinking and financial management.
*Execute property management best practices to protect owner's investments and maximize profits while maintaining the integrity of the property
*Communicate regularly with owners and investors on vacancy rates, tenant issues, physical condition of property and financial expenses
*Work with residents on developing, enforcing and negotiating rental agreements in accordance with the Texas Apartment Association
*Oversee eviction proceedings, including liaising with Landlord Tenant Resolution Board
*Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units
*Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action
*Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping
*Prepares reports by collecting, analyzing, and summarizing data and trends