Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Renee Chavez

Englewood,CO

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Sociable Server offering 9 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Office Specialist

Womens Care of Colorado
Lone Tree, CO
07.2023 - Current
  • Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
  • Ensured compliance with HIPAA regulations regarding privacy of patient information.
  • Resolved customer service issues in a timely manner while maintaining professionalism.
  • Answered and directed incoming calls in a professional manner.
  • Participated in team meetings and training sessions as required by the organization.
  • Performed data entry of patient information into electronic health records system.
  • Responded promptly to requests from medical staff members for assistance or information related to patient care.
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Verified accuracy of insurance claims prior to submission for payment processing.
  • Wrote detailed clinical phone messages for physicians.
  • Processed payments from patients and maintained accurate financial records.

SERVER/Bartender/Shift Manager

Bad Daddy's Burger Bar
Aurora, CO
01.2021 - 12.2023
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Followed health safety guidelines when preparing and serving food products.

Dental Assistant

DENVER YOUTH DENTAL AND VISION
Denver, CO
01.2019 - 07.2021
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Sterilized instruments according to established guidelines and protocols.
  • Took digital X-rays of teeth using radiographic equipment.
  • Maintained a neat, clean and organized environment throughout the office.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Educated patients on treatment procedures and post-procedure home care.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.

Education

DENTAL ASSISTANT CERTIFICATE -

Concorde Career College - Aurora
Aurora, CO
10-2017

High School Diploma -

Grandview High School
Aurora, CO
05-2016

Skills

  • Insurance Verification
  • Medical Billing
  • Healthcare Regulations
  • Patient Scheduling
  • HIPAA Compliance
  • Food Inspection
  • Safe Food Handling
  • Food Running

Certification

  • DENTAL CERTIFICATION

Languages

English
Full Professional

Timeline

Medical Office Specialist

Womens Care of Colorado
07.2023 - Current

SERVER/Bartender/Shift Manager

Bad Daddy's Burger Bar
01.2021 - 12.2023

Dental Assistant

DENVER YOUTH DENTAL AND VISION
01.2019 - 07.2021

DENTAL ASSISTANT CERTIFICATE -

Concorde Career College - Aurora

High School Diploma -

Grandview High School

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Renee Chavez