Overview
Work History
Education
Skills
Timeline
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RENEE CHAVEZ

East Los Angeles,Ca

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Dodgers Stadium
Los Angeles, California
06.2024 - Current
  • Provided exceptional customer service during high-traffic game days.
  • Assisted in inventory management and stock replenishment on sales floor.
  • Educated customers about product offerings and promotions effectively.
  • Handled customer inquiries and resolved issues promptly and courteously.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Demonstrated knowledge of store products and services.

Security

Contemporary Services Corporation.
Los Angeles, California
06.2024 - 03.2025
  • Maintained communications and information security levels and observed appropriate security level requirements.
  • Identified areas of improvement in existing security protocols.
  • Maintained security in restricted areas.
  • Notified security staff of suspected cheating, fraud and security concerns.
  • Ran routine security checks, suggesting improvements as necessary.
  • Monitor security cameras for suspicious activity.
  • Collaborated with campus security to report and follow up on security incidents and concerns.
  • Monitored security cameras to ensure safety and security throughout the facility.
  • Verified customer identification for security purposes.

Guest Service Representative

Crypto.com Arena
Los Angeles, Ca
11.2023 - 03.2025
  • Built customer loyalty with swift and personable attention to special requests.
  • Streamlined communication between different departments such as housekeeping, maintenance, and food service teams.
  • Greeted guests upon arrival and ensured smooth check-in process.
  • Monitored facility access to ensure safety and security for all guests.
  • Set up and tore down equipment for events held at facility.
  • Reported trespassers, security concerns, or unusual circumstances to local police and security manager.
  • Identified, corrected and reported maintenance deficiencies.

Logistics Team Lead

Fashion Nova
Santa Fe Springs, Ca
10.2022 - 08.2023
  • Reviewed shipping documentation for accuracy and compliance with regulations.
  • Maintained open communication channels with team members to foster positive work culture.
  • Trained mentored, and evaluated team members for optimal performance.
  • Analyzed data from various sources to identify areas for improvement within logistics process.
  • Collaborated with cross-functional teams to achieve company-wide goals.
  • Conducted regular safety audits to maintain safe working environment for all employees.
  • Ensured proper maintenance of equipment used in warehouse and transportation process.
  • Prepared reports on logistics performance metrics for upper management review.
  • Monitored inventory levels to maintain accurate stock counts and prevent shortages.

Package handler

OnTrac
Commerce, California
08.2020 - 02.2022
  • Sorted and organized packages for efficient distribution and delivery.
  • Loaded and unloaded packages from delivery trucks safely.
  • Operated material handling equipment to move packages within the facility.
  • Followed safety protocols to maintain a safe work environment.

Cashier Supervisor

Wingstop
Pico Rivera, Ca
09.2017 - 10.2020
  • Worked flexible schedule and filled in for absent team members or managers to cover store demands.
  • Maintained clean, organized workspace for cashiers to promote productivity.
  • Greeted customers warmly and provided prompt service.
  • Operated cash register accurately and efficiently during busy periods.
  • Complied with all health department regulations pertaining to food safety and sanitation.
  • Prepared specialty beverages according to established recipes or customer requests.
  • Ensured that all food items were properly labeled with prices and ingredients.
  • Responded to phone inquiries regarding hours of operation, menu options, or special events.
  • Maintained cleanliness of cashier area, including wiping down surfaces and restocking supplies.
  • Collaborated with kitchen staff to relay customer orders quickly and accurately.

Education

High School -

Schurr High School
Montebello
06.2017

Skills

  • Customer Service
  • Flexible Schedule
  • Organizational skills
  • Product Sales
  • Excellent communication
  • Telephone etiquette
  • Teamwork and collaboration
  • Positive attitude
  • Inventory Monitoring
  • Active listening
  • Security protocols
  • Safety compliance

Timeline

Retail Sales Associate

Dodgers Stadium
06.2024 - Current

Security

Contemporary Services Corporation.
06.2024 - 03.2025

Guest Service Representative

Crypto.com Arena
11.2023 - 03.2025

Logistics Team Lead

Fashion Nova
10.2022 - 08.2023

Package handler

OnTrac
08.2020 - 02.2022

Cashier Supervisor

Wingstop
09.2017 - 10.2020

High School -

Schurr High School

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RENEE CHAVEZ