Renee Chemfor
Beaufort,SC
Summary
Versatile Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Executive Director
Oaks Senior Living
09.2023 - 10.2024
- Overseas the management and daily operations of the facility in a 72-unit AL/MC
- Manages all aspects of the community business plan related to sales and marketing
- Plan, Implement, and Direct all aspects of community operations per company policies and procedures and state regulations
- Conduct daily, weekly, and monthly management meetings to inform all departments of pending community issues
- Manage the labor force to ensure all labor dollars are within the operating budget
- Monitor labor hours and overtime to ensure accuracy for payroll submission
- Ensure that all weekly and monthly documents are submitted in a timely fashion, including accounts receivables, accounts payable, billing sheets, payroll reports, incident reports, and other reports requested by the home office
- Maintain confidentiality of all pertinent personal or health information concerning residents and staff
- Overseas and provide quality care and assistance to residents per the company's living philosophy of a person-centered lifestyle and with resident rights
- Overseas the safety and well-being of the residents by company standard of care
- Establish and maintain an open-door policy and a high level of ongoing communication with residents and their families to ensure a high degree of customer satisfaction
- Maintain outreach and education within the community, creating positive relationships, and marketing opportunities
- Provide conflict resolution among residents, staff, and families to ensure problems are resolved in a timely and satisfactory manner
- Recruit and hire a capable and cohesive work staff by utilizing excellent hiring techniques
- Supervise staff to ensure quality resident care to meet the resident’s needs per company policies
- Overseas and implement the training of all employees per the facility’s policies and in compliance with state and federal regulations
- Implement staff appreciation programs, recognition of excellent performance, and retention through incentive programs
Resident Care Director
Navion Senior Solutions
03.2016 - 09.2023
- Demonstrate positive customer service relations and community quality care and service standards
- Completes and Maintains Individualized accurate health assessments and updated service plans for each resident
- Provides direction on format and approach to resident care/service management
- Provide direct resident care/services and medication management when indicated
- Ensures community compliance with medication management procedures by state and company guidelines
- Recruits and selects Resident Services employees appropriate to community needs and budgetary guidelines
- Ensure compliance with all regulatory agencies by continually monitoring the department's operation and making changes as needed
- Coordinates Resident Services activities with physicians, consultants, and other department managers as necessary or appropriate
- Operate Resident Services in a cost-effective manner following all budgetary guidelines
- Ensure the accuracy and timely submission of all health-related information in Electronic Health Records for each resident
- Participates in selecting residents to move into the community by evaluating the level and amount of care/services required by prospective residents
- Investigate all incidents and accidents by state regulations and company policy
- Implements Infection Control policies and procedures as outlined in the company program
- Provide orientation and education programs for Resident Services Personnel and ensure that all personnel can demonstrate the competency required to function appropriately in their positions
- Routinely schedules and conducts meetings with Resident Services staff to communicate and operationalize objectives, standards, policies, and procedures
- Serves on Quality Improvement Committees that Include Resident Care management, Infection control, and Safety
- Serve as the Infection Control Coordinator following all OSHA safety guidelines
- Monitors the employee health program to ensure that employees are physically able to work, that on-the-job injuries are documented, investigated, and treated, and that required tuberculosis monitoring is documented and filed
Executive Director
Navion Senior Solutions
- Overseas the management and daily operations of the facility in an 89-unit IL/AL
- Manages all aspects of the community business plan related to sales and marketing
- Development, management, and adherence to the budget
- Timely, accurate comprehensive fiscal reports
- Ensures the collection of rents and other revenue
- Ensures the submission of payment of accounts payable
- Negotiates professional contracts within corporate guidelines
- Conduct the selection, employment, development, control, training, and discharge of employees to meet the needs of the community
- Foster a smooth functioning, efficient operation through timely and effective resolution of grievances from residents, families, and staff
- Ensure the provision of appropriate services to meet resident needs
- Ensures compliance with all regulatory agencies governing the community by continually monitoring the operation of each service area and making changes as needed
- Prepare and present periodic reports as required by corporate and regulatory agencies such as operations reports, financial variance reports, monthly summary reports, and weekly and quarterly reports, ensure that all quality standards are met, and assist in strategic planning for both short and long-term goals
- Participates in resident council and other departmental meetings
- Conduct weekly interdepartmental meetings to discuss resident issues/retention
- Conduct daily environmental rounds of interior/exterior building grounds
- Promotes and protects resident rights, assists residents to make informed decisions, treats residents with dignity and respect, and supports residents’ independent expression, choice, and decision-making
- Understand and follow safety and infection control policies and procedures
Lead Medication Tech
Navion Senior Solutions
- Manager on Duty on weekends, oversees and manages the daily operations of the facility
- Assist in enforcing company policies and procedures
- Help create a positive work environment for all employees and check in with employees regularly to ensure satisfaction
- Supervise and evaluate employees in performing their daily tasks
- Develop specific goals and plans to prioritize, organize, and accomplish work
- Conduct training of personnel and delegate duties
- Administer, document, and review medication administration
- Conduct medication cart audits per policy and state regulations
- Assist in maintaining the physical, social, and psychological environment that is conducive to the best interest and welfare of residents
- Document resident care information by company policies and state regulations
- Ability to manage and respond appropriately to resident behaviors and needs
Hospital Corpsman / Laboratory Tech
U.S Naval Reserve
09.2003 - 09.2014
- Direct, supervise, and evaluate work activities of junior sailors/personnel adhering to Naval standards
- Prepare activity reports to inform management of program, service, and quality initiatives' status and implementation plans
- Maintain communication between medical staff and department heads by attending board meetings and coordinating interdepartmental functioning
- Plan, implement, and administer programs and services in a healthcare facility, including administration and training of personnel
- Collect and prepare specimens and process laboratory tests used in the diagnosis, treatment, and prevention of diseases
- Conduct chemical analyses of body fluids, such as blood and urine, using a microscope or automatic analyzer to detect abnormalities or diseases, and enter results into the computer
- Conduct blood tests for transfusion purposes and perform blood counts
- Develop specific goals and plans to prioritize, organize, and accomplish work
Education
MBA - Healthcare Administration
Indiana Wesleyan University
Marion, IN02.2024
Bachelor’s Degree - Health Sciences
Trident University International
Cypress, CA02.2011
Skills
- Outstanding communication skills
- Meticulous attention to details
- Excellent analytical skills
- Time management skills
- Familiarity with regulations and laws regarding assisted living facility operation
- Familiarity with OSHA safety procedures and regulations
- Actively learning and Adaptable to change
- Ability to work under pressure
- Establish and maintain working relationships
- Client services and Marketing
- Operations management and Operational planning
- Project management
Certification
- Master of Business Administration (MBA) - Accreditation Council for Business Schools and Programs (ACBSP).
- Community Residential Care Facility Administrators Licensed.
Timeline
Executive Director
Oaks Senior Living
09.2023 - 10.2024
Resident Care Director
Navion Senior Solutions
03.2016 - 09.2023
Hospital Corpsman / Laboratory Tech
U.S Naval Reserve
09.2003 - 09.2014
Bachelor’s Degree - Health Sciences
Trident University International
- Master of Business Administration (MBA) - Accreditation Council for Business Schools and Programs (ACBSP).
- Community Residential Care Facility Administrators Licensed.
Executive Director
Navion Senior Solutions
Lead Medication Tech
Navion Senior Solutions
MBA - Healthcare Administration
Indiana Wesleyan University
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