Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Ching

North Pole,AK

Summary

Energetic professional with 2 years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.2 Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Team Lead

Walmart
Fairbanks, AK
03.2024 - Current
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Ensured compliance with all safety regulations, policies and procedures.
  • Developed and implemented effective schedules to ensure adequate staffing coverage during peak hours.
  • Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
  • Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
  • Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
  • Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
  • Supervised work of cashiers, training new team members and monitoring performance.

Deli Manager

IGA Food Cashe
Delta Junction, AK
03.2018 - 12.2021
  • Ensured cleanliness and sanitation of deli area, equipment, and supplies.
  • Supervised deli staff to ensure efficient customer service.
  • Trained new employees on proper food handling techniques and safety regulations.
  • Ordered necessary deli supplies to maintain stock levels.
  • Maintained accurate records of inventory and product ordering cycles.
  • Resolved customer complaints in a professional manner.
  • Created promotional displays to attract customers to the deli section.
  • Established policies and procedures for the safe storage and rotation of food products.
  • Delegated work to staff, setting priorities and goals.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.

Education

High School Diploma -

Waipahu Community School
Waipahu, HI
05-1994

Skills

  • Performance monitoring
  • Schedule Management
  • Operations Management
  • Coaching and Mentoring
  • Workplace Safety
  • Performance Improvement
  • Complaint resolution
  • Employee engagement

Timeline

Team Lead

Walmart
03.2024 - Current

Deli Manager

IGA Food Cashe
03.2018 - 12.2021

High School Diploma -

Waipahu Community School

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Renee Ching