To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented and knowledgeable Medical Office Manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
21
21
years of professional experience
Work History
Accounting Bookkeeper
Busy Beavers Daycare
02.2022 - Current
Reported financial data and updated financial records in ledgers and journals.
Reviewed and processed client electronic payments and check deposits.
Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
Ensuring that the children are safe in the center
Planning and developing both fun and educational activities for the children
Monitoring children’s performance and behavior
Discussing the children’s progress with parents and suggesting improvements
Assisting in developing and implementing a daily schedule for the children
Performing first aid on children whenever required
Preparing and serving snacks and meals on time to the children
Encouraging children to learn new skills and develop new interests
Developing age-appropriate learning activities for children
Keep records of children's routines throughout the day
Bookkeeping of all payments from subsidy providers and parents
Management of children’s records for State of California Licensing
Cleaning and sanitizing the play area, toys, and equipment.
Medical office manager
Benedicto M. Estoesta, M.D., Inc
05.2003 - 05.2021
Managed 4 employees with various personalities and from different cultures for a small Family Practice Office
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Medical Scribe for Dr. Benedicto Estoesta with additional duties of patient chart auditor prior to signing off for completion for medical records.
Referral and Authorization Specialist Clerk, duties included office Physician Liaison, Pharmaceutical Liaison to ensure positive relationship and maintain steady referral and authorizations. Point of contact for insurance agencies.
Managed and remedied all patient or team member issues
Assisted in Medical Billing and Insurance procedures, assisted in submitting and coding of medical visits
Assisted in appeals for insurance claims that were denied
Assisted with Insurance audits and contracts
Negotiated with insurance company, attorneys and medical companies for patient benefits and coverages
Trained in Medical Assisting, with advanced physician trained in phlebotomy, IV infusion, wound care, EKG, patient triaging and care, prescription management and prescribing.
Medical Trainer for incoming college Medical Assistant for supervised externship.
Education
Medical Office Specialist Medical Billing/Coding - Medical Insurance Coding And Billing
Andon College
Stockton, CA
02.2000
Skills
Medical terminology and Medical Coding
Insurance Prior authorization skills, appeals and grievances skills
Electronic Medical Records skills
Strong customer service skills, leadership and management skills, adaptability
Complaint resolution
Account Auditing
Statement Review
Cash Management
Compliance Software
Vendor Relationship Management
Time Management
Record Reconciliation
Inventory Management
Expense Reports
Bill Payment and Recordkeeping
Handling Confidential Materials
Microsoft Office
Bookkeeping Software
Full-cycle accounting
Quickbooks
Accounting
Financial Recordkeeping
Superior attention to detail
General Ledger Entries
Advanced computer skills
Record preparation
MS Office expert
Project Management
Bookkeeping
Financial Management
Data inputting
Account Reconciliation
Exceptional organization
Activities
Board Member of Calaveras Softball League, Treasurer
Volunteer softball coach for league
Member of the VSE PTO
Co-owner of Busy Beavers Daycare, small in home daycare for school age children
Passion for giving and nurturing
Spending free time with either my spouses’ daycare children or our own with their extracurricular activities
Enjoying volunteering my time to others
Written many grant proposals with the California Arts Council with great success
Enjoy obtaining yes answers when No was the only option given
Strive myself on reaching beyond the limits
Timeline
Accounting Bookkeeper
Busy Beavers Daycare
02.2022 - Current
Medical office manager
Benedicto M. Estoesta, M.D., Inc
05.2003 - 05.2021
Medical Office Specialist Medical Billing/Coding - Medical Insurance Coding And Billing