Renee Cibrian
Campbell,CA
Summary
Seasoned Regional Property Manager bringing proven skills promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Offering 22 years of Property Management experience paired with goal-oriented and performance-minded approach.
Overview
22
22
years of professional experience
Work History
Regional Property Manager
Spieker Companies, Inc.
10.2019 - Current
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
- Handled terminations, performance evaluations and staff coaching to maintain top property operations.
- Assisted in due diligence processes during new acquisitions, providing detailed assessments of potential investments'' operational strengths or weaknesses based on regional expertise.
- Provided comprehensive training programs for property staff members, fostering a knowledgeable team capable of handling various industry challenges efficiently.
- Assessed reports on occupancy, delinquency, budget variance and make-readies generated by on-site staff.
- Kept properties in compliance with local, state, and federal regulations.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation.
- Assisted with annual budget creation and managed portfolio according to approved budgeted parameters.
- Negotiated vendor contracts and presented to owners for approval.
- Negotiated contracts with vendors for cost-effective services, maintaining high-quality standards for all properties within the district.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Senior Business Manager
Alliance Residential Company
08.2017 - 06.2019
- Hosted weekly calls to Ownership on the status of the overall business performance for the week.
- Documented business processes and analyzed procedures to ensure alignment with changing business needs.
- Drafted financial reports monthly.
- Overhauled operational workflow to launch Rent Cafe into new processing platform.
- Optimized system and platform performance capabilities in most efficient, practical way possible.
- Reviewed files, records and other documents to obtain business information and key data in order to respond to development requests.
- Toured numerous investors throughout the sale of the property and assisted with Du-diligence process.
- Managed monthly Resident functions.
- Verified that all customer complaints were handled promptly and appropriately.
- Trained and motivated leasing staff during bi-monthly training.
- Communicated effectively with owners, residents and on-site associates.
- Managed a community of nearly 400 apartment homes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Property Manager
Aimco Properties LLC
11.2016 - 08.2017
Property Director
Lyon Communities
07.2010 - 11.2016
Property Manager
Essex Property Trust
08.2002 - 03.2010
Education
Biology
West Valley Community College
SaratogaHigh School Diploma -
Willow Glen
San Jose, CA2000
Skills
- Manage 16 buildings totaling 1,000 units
- Client relations
- Financial budgeting and reporting
- Lease Up Experience
- Yardi, One-Site, Entrata, Excel, Microsoft Word, On-Site Manager, LRO, Yieldstar, Modern Messaging, and RentCafe
- Customer service-focused
- Affordable housing programs knowledge
- Adaptable
- Site inspection conduction
- Team recruitment
- Property inspections
- Staff training and development
- Financial management
- Contract negotiation
Accomplishments
- Increased occupancy rates from 88% to 96% in 1 month.
- Maintained zero delinquency for 26 months in a row.
- Successfully exceeded NOI by an average of 5% for 2 years in a row.
- Increased our retention ratio from 33% to 50%.
Timeline
Regional Property Manager
Spieker Companies, Inc.
10.2019 - Current
Senior Business Manager
Alliance Residential Company
08.2017 - 06.2019
Property Manager
Aimco Properties LLC
11.2016 - 08.2017
Property Director
Lyon Communities
07.2010 - 11.2016
Property Manager
Essex Property Trust
08.2002 - 03.2010
Biology
West Valley Community College
High School Diploma -
Willow Glen
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