Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RENEE CRAIN

Mt. Dora,FL

Summary

Experienced Office Manager with background in Life Insurance Sales and Specialty Pharmacy Contract Administration. Pursuing a part time remote position as a Notary Public.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Manager / Insurance Agent

Crain Financial Services
Orlando, FL
09.2021 - Current
    • Meet with customers to provide information about available products and policies.
    • Build relationships with clients using active listening and issue resolution to provide excellent service.
    • Recruit and hire top performers to add talent and value to department.
    • Maximize performance by monitoring daily activities and mentoring team members.

Contract Administrator

AcariaHealth
Orlando, FL
04.2020 - 04.2021
    • Monitored incoming contracts and service agreements for correct pricing and information.
    • Created policies and procedures meeting regulatory guidelines and compliance standards.
    • Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
    • Coordinated and attended meetings as company's main contact to review contractual obligations.
    • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Regulatory Affairs Manager

AcariaHealth
Orlando, FL
04.2012 - 04.2020
    • Prioritized project-related tasks to efficiently complete essential tasks.
    • Worked with internal team members to accomplish regulatory goals and achieve full compliance with all products.
    • Provided responses to regulatory agencies regarding product information or issues.
    • Managed fees and applications, tracked product progress and handled all responses to regulatory inquiries.
    • Trained staff in regulatory policies or procedures.

Administrator

Elsevier
Orlando, FL
10.2011 - 04.2012
  • Created and implemented policy and procedure for contract review and approval
  • Maintain contract templates
  • Manage contract life cycle from request to fully executed agreements
  • Communicated directly with clients for negotiation of agreements
  • Collaborated with Sales, Account Management and Legal to address clients concerns

Contract Analyst

Express Scripts
Orlando, FL
04.2005 - 10.2011
  • Completed credentialing requests
  • Coordinated changes to agreement which might occur during contract lifetime.
  • Assessed risks inherent in contract changes and potential impacts, informing management in detail of concerns to avoid liabilities.
  • Communicated contract requirements with Legal, Sales, Account Management, Finance.

Education

Associate of Arts - Liberal Arts And General Studies

Valencia College
Orlando, FL
12.1999

Skills

  • Contract Administration
  • Contract Management
  • Confidential records
  • Regulatory Agency Applications
  • Certified Notary Public
  • Licensed Insurance Agent

Certification

  • Licensed Life, Health and Annuity Agent (FL 215) - 2020
  • Certified Notary Public - 2022

Timeline

Office Manager / Insurance Agent

Crain Financial Services
09.2021 - Current

Contract Administrator

AcariaHealth
04.2020 - 04.2021

Regulatory Affairs Manager

AcariaHealth
04.2012 - 04.2020

Administrator

Elsevier
10.2011 - 04.2012

Contract Analyst

Express Scripts
04.2005 - 10.2011

Associate of Arts - Liberal Arts And General Studies

Valencia College

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