RENEE CRAWFORD
JACKSONVILLE,NC
Summary
Vigilant Accounting Clerk with over 15 years of experience working with broad array of accounts. Committed to on-time payments, maintaining detailed records and vendor management. Detail-oriented worker with proven resourcefulness and reliability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Collection Specialist
Toi Toi USA
11.2023 - Current
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Achieved timely resolution of delinquent accounts by maintaining open communication lines with clients and diligently following up on payment promises.
- Developed strong relationships with external agencies to
- facilitate efficient coordination during escalated collection efforts or legal proceedings involving delinquent accounts.
- Print monthly statements & send to customer, print, verify, and maintain accounts receivable invoice records as well as open and aging reports and journals.
Accounts Payable Clerk
ANA BUILDERS
Surf City, NC
07.2022 - 11.2023
- Request, & receive quotes for jobs as directed by field staff
- Maintain vendor files & project files
- Completes payments & controls expenses by receiving, processing, verifying, & reconciling invoices
- Charges expenses to accounts & cost centers by analyzing invoice/expense reports; recording entries
- Pays vendors by monitoring discount opportunities, verifying federal ID numbers, Worker's Comp
- General Liability insurance, scheduling & preparing checks, & resolving purchase order, contract, invoice, or payment discrepancies & documentation
- Ensures credit is received for outstanding memos
- Verifies vendor accounts by reconciling monthly statements & related transactions
- Records receipts of funds
- Reconciles bank statement & credit card statements
- Communicates with vendors, insurance companies, attorney offices & homeowners
- Maintains historical records by filing documents
- Accomplishes accounting & organization mission by completing related tasks as needed.
Accounts Payable Clerk
J&J SNACKS FOODS
09.2018 - 07.2022
- Reviewed vendor invoices for appropriate documentation and validity prior to payment
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance
- Reconciled bank accounts to verify accuracy of cash records
- Updated accounting ledgers and journals to balance statements and maintain consistent records
- Registered transactions and data on accounting database to track history and safeguard information
- Assisted manager in conducting internal audits to analyze findings
- Stored office and client records on secured server to prevent data losses, conducting regular backups
- Handled day-to-day accounting processes to drive financial accuracy
- Streamlined daily reporting information entry for efficient record keeping purposes
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready
- Matched purchase orders with invoices and recorded necessary information
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers
- Entered figures using 10-key calculator to compute data quickly
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Accounts Payable Clerk
STEVENSON AUTOMOTIVE GROUP
07.2017 - 09.2018
- Maintained good working relationships with vendors and resolved disputes
- Reviewed vendor invoices for appropriate documentation and validity prior to payment
- Updated accounting ledgers and journals to balance statements and maintain consistent records
- Evaluated financial records to detect errors and discrepancies
- Stored office and client records on secured server to prevent data losses, conducting regular backups
- Reconciled bank accounts to verify accuracy of cash records
- Registered transactions and data on accounting database to track history and safeguard information
- Entered figures using 10-key calculator to compute data quickly
- Matched purchase orders with invoices and recorded necessary information
- Handled day-to-day accounting processes to drive financial accuracy
- Managed and responded to correspondence and inquiries from customers and vendors
- Gathered, evaluated and summarized account data in detailed financial reports.
Education
Accounting -
BROOKDALE COMMUNITY COLLEGE
10.2010
Skills
- Quickbooks
- Microsoft Office
- Ability to define problems, collect data, establish facts, and draw conclusions
- Able to interpret a variety of instructions and deal with multiple variables
- Data Entry
- Invoice Processing
Certification
Public Notary
Timeline
Collection Specialist
Toi Toi USA
11.2023 - Current
Accounts Payable Clerk
ANA BUILDERS
07.2022 - 11.2023
Accounts Payable Clerk
J&J SNACKS FOODS
09.2018 - 07.2022
Accounts Payable Clerk
STEVENSON AUTOMOTIVE GROUP
07.2017 - 09.2018
Accounting -
BROOKDALE COMMUNITY COLLEGE
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