Summary
Overview
Work History
Education
Skills
Timeline
Generic

RENEE CREWS

Hawthorne,CA

Summary

Dedicated customer service professional with extensive experience in almost any industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience

Work History

Driver

Uber
08.2024 - Current
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Picked up and transported over 500 passengers to destinations by following fast and safe routes to provide good customer service.

Security Officer

ASEC
03.2024 - 06.2024
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds at least every 2 hours per shift.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Monitored CCTV cameras and alarm systems for security breaches.

Event Staff/ Security

Contemporary Services Corp
10.2023 - 01.2024
  • Preparing over 10 event locations, maintaining safety and entertainment of guests during event, setting up and clearing out materials from location, and ensuring cleanliness after event has concluded
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved problems, improved operations and provided exceptional service.

Learning Ambassador

Amazon
10.2021 - 12.2022
  • Trained new hires to scan, sort and stow product into robotic storage pods
  • Assist Area Managers, Process Assistants and Safety Personnel with quality and productivity with associates
  • Performed over 500 ME/NSTA/QUALITY/PRODUCTION audits
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.

Lead Material Handler/Equipment Operator

Yusen Logistics
09.2019 - 10.2021
  • Operated Class 4 ICE cushion tire forklift or clamp to load freight into designated delivery destinations
  • Counting materials, equipment, merchandise or supplies in stock
  • Maintaining and updating records; reporting discrepancies between physical counts and computer records
  • Distributing or stocking merchandise; receive and inventory stock.

Material Handler

AMR Staffing
01.2018 - 04.2019
  • Used hand-held scanners and physical logs to accurately track item movements
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another
  • Read production orders, work orders, shipping orders and requisitions for warehouse distribution for over 5,000 containers

Cashier

Walmart
04.2016 - 01.2019
  • Restocked and organized merchandise in front lanes
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Addressed customer needs and made product recommendations to increase sales .

Crew Member

Little Caesars Pizza
05.2014 - 04.2016
  • Kept food preparation area, equipment, and utensils clean and sanitary
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Operated cash register to ring up final bill and process various forms of payment

Education

Kitchen Steward -

Culinary Academy of Las Vegas
Las Vegas, NV
03.2023

High School Diploma -

Alain Leroy Locke HS
Los Angeles, CA
06.2005

Skills

  • Cleaning and Sanitation
  • Use of General Office Equipment
  • Analytical and Critical Thinking
  • MS Office; Data Entry; 35WPM
  • ServSafe Food Handler/SNHD Food Handler Certs
  • Extensive Customer Relations Background
  • Time Management/Prioritization
  • Driving and transportation
  • First Aid/CPR/PPE
  • Customer Engagement
  • Coaching
  • Cash Handling

Timeline

Driver

Uber
08.2024 - Current

Security Officer

ASEC
03.2024 - 06.2024

Event Staff/ Security

Contemporary Services Corp
10.2023 - 01.2024

Learning Ambassador

Amazon
10.2021 - 12.2022

Lead Material Handler/Equipment Operator

Yusen Logistics
09.2019 - 10.2021

Material Handler

AMR Staffing
01.2018 - 04.2019

Cashier

Walmart
04.2016 - 01.2019

Crew Member

Little Caesars Pizza
05.2014 - 04.2016

Kitchen Steward -

Culinary Academy of Las Vegas

High School Diploma -

Alain Leroy Locke HS

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