Renee Cuesta

• Monitored client health status and reported changes to healthcare professionals.
• Assisted clients with daily living activities and personal care needs.
• Coordinated transportation for medical appointments and community outings.
• Administered medications and provided reminders for medication schedules.
• Prepared nutritious meals catering to individual dietary requirements.
• Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
• Provided emotional support to elderly clients and their families.
• Monitored vital signs and reported any changes to the physician or nurse supervisor.

Seasonal Tax Accountant Coordinator

• Streamlined organization and maintenance of client files for efficient access during tax preparation.
• Collected essential financial information from clients to ensure accurate filings.
• Worked with senior staff during tax consultations to acquire best practices and techniques.
• Inputted data into company software to facilitate return preparation.
• Corresponded with clients via email and phone to gather additional information and schedule follow-up meetings.

• Spearheaded office administration for practice, ensuring seamless operations.
• Trained new employees on company policies and best practices in retail.
• Conducted regular team meetings to align goals and improve performance standards.
• Supervised a staff of 4, resolving patient concerns and enhancing service quality.
• Expanded patient base through collaboration with local small business owners.
• Submitted and tracked insurance claims while analyzing profit and loss statements.
• Oversaw daily operations to ensure smooth customer service and workflow.

• Organized international and domestic trips to establish mobile optical clinics for underserved communities.
• Supervised both donated and newly acquired inventory with precision.
• Streamlined patient flow and supported optometrists in conducting tests and fittings.

• Coordinated open enrollment activities and communicated updates to employees.
• Educated employees on available benefits and assisted with enrollment processes.
• Assisted employees with enrolling in benefit plans and explained plan options.
• Provided assistance to plan participants by explaining benefits information to ensure educated selections.