Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Renee Cunningham

Ponte Vedra,Florida

Summary

Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Aquatics Instructor

Swim Merritt
04.2022 - Current
  • Implemented personalized training plans for clients, resulting in 15% increase in customer retention and satisfaction.
  • Ensured safe learning environment by enforcing pool rules and monitoring class activities.

Owner/Photographer

Inspired Life Photography
03.2022 - Current
  • Created a loyal customer base through exceptional customer service, resulting in a 95% customer satisfaction rate and numerous referrals
  • Managed multiple photography projects simultaneously, delivering all projects on time and within budget.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Consulted with customers to assess needs and propose optimal solutions.

Photographer

Kim Lindsay Photography
02.2021 - 03.2022
  • Captured and edited over 500 high-quality photos for clients, resulting in a 25% increase in client satisfaction and repeat business
  • Collaborated with marketing team to create visually appealing images for social media, resulting in a 25% increase in online engagement.

Franchise Owner

Body 20
05.2017 - 05.2019
  • Streamlined operations and reduced overhead costs by 15% through the implementation of new technology and efficient processes.
  • Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
  • Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
  • Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.

Policy Management

CJFS financial Services
03.2016 - 01.2019
  • Policy Management:Administering insurance policies by processing applications, endorsements, and renewals.
    Maintaining accurate and up-to-date client records in the brokerage's database.
    Assisting clients with policy-related inquiries and providing necessary information.
  • Client Support:Providing administrative support to insurance agents and brokers in client interactions.
    Responding to client inquiries, addressing concerns, and ensuring a high level of customer satisfaction.
    Facilitating communication between clients and the brokerage team.
  • Documentation and Filing:Managing and organizing policy documents, endorsements, and other important paperwork.
    Ensuring compliance with regulatory requirements by maintaining accurate and complete records.
    Creating and updating client files to streamline information retrieval.
  • Claims Assistance:Assisting clients in the claims process by gathering necessary documentation.
    Communicating with insurance carriers to facilitate timely and efficient claims resolution.
    Providing support to clients throughout the claims handling period.
  • Administrative Tasks:Handling general administrative tasks such as data entry, filing, and document preparation.
    Coordinating meetings, appointments, and managing schedules for insurance professionals.
    Processing billing and invoicing tasks related to insurance premiums.
  • Compliance and Regulations: Staying informed about insurance regulations and ensuring the brokerage's adherence.
    Assisting in the preparation of compliance documentation and reports.
    Collaborating with the compliance team to implement changes based on regulatory requirements.

Teacher

Toy Town Kindergarten
01.2013 - 03.2017
  • Implemented a creative and interactive play-based curriculum that fostered a positive learning environment, resulting in significant advancements in foundational skills and social development among preschool students.

Education

Diploma in Cosmetology -

Face To Face
12.2004

Skills

  • Business Management
  • Client Relationship Management
  • Leadership
  • Marketing
  • Policy Management
  • Project Management
  • Sales
  • Teacher

Certification

TEFL, 02/2022, 07/2022

Personal Information

Title: Account Manager

Timeline

Aquatics Instructor

Swim Merritt
04.2022 - Current

Owner/Photographer

Inspired Life Photography
03.2022 - Current

Photographer

Kim Lindsay Photography
02.2021 - 03.2022

Franchise Owner

Body 20
05.2017 - 05.2019

Policy Management

CJFS financial Services
03.2016 - 01.2019

Teacher

Toy Town Kindergarten
01.2013 - 03.2017

Diploma in Cosmetology -

Face To Face

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Renee Cunningham