Summary
Overview
Work History
Education
Skills
Career Overview
Interests
Timeline
Generic

Renee Cushman

Copley

Summary

Highly motivated professional with a strong background in accounts receivable and payable seeking a manager position. Dedicated to expanding leadership skills and knowledge through collaboration with associated departments. Committed to driving efficiency and accuracy in financial operations to achieve organizational goals. Proven ability to effectively manage teams and optimize processes for enhanced productivity.

Overview

34
34
years of professional experience

Work History

Independent Contractor

Uber / Lyft
10.2023 - Current
  • Company Overview: Rideshare Service
  • Delivered outstanding service for passengers, getting them to their destinations safely
  • Rideshare Service

AR Coordinator Level III (Lead)

Elixir RX Solutions
05.2018 - 01.2024
  • Company Overview: Service provider of formulary pharmaceutical benefit plans for clients
  • Responsible for client transaction accuracy, quality and completeness
  • Regularly coordinate with customers and other internal departments to ensure records and transactions are correct and up-to-date
  • Guide team members and verify the correctness of their workflow output
  • Schedule workload priorities
  • Created over a dozen SOPs
  • Department associate responsible for the typical processing of data and forms workflow

Collections Specialist

Elixir RX Solutions
04.2017 - 05.2018
  • Department associate responsible for the typical processing of data and forms workflow
  • Developed a plan to clean-up aging and un-applied account payment reports allowing the identification of incorrectly billed items so they could be corrected
  • Developed a process with sister companies to streamline accuracy between our companies. This process was recognized by management, and highlighted in company-wide newsletter
  • Became the incoming team member’s trainer on all payment processes stressing consistency
  • Typical Job Responsibilities: Daily cash posting including ACH/Wire transfers and check payments
  • Identify discrepancies between payments and billed items and address with stakeholders
  • Reconcile all accounts as client contracts terminate, prepare refund request for management review or submit collection request to client as needed

Accounts Receivable Clerk

Carter Lumber
09.2013 - 07.2016
  • Company Overview: Provider of construction materials for buildings and homes
  • Responsible for the daily processing of customer payments ensuring efficiency and accuracy
  • Became the main trainer for Cash Application Department of Credit, teaching new hires how to post payments and navigate through the system
  • Typical Job Responsibilities: Post customer payments, supply statement copies and invoice copies when requested
  • Handle incoming calls from stores
  • Provide authorization for store to charge invoice to customer accounts
  • Release orders enabling inventory adjustment, and the creation of invoices
  • Balance Accounts Receivable entries each day for reporting to the executive staff

Customer Service/Cash Office Clerk

Giant Eagle
06.2008 - 12.2013
  • Responsible for customer services, daily sales and cash reporting, and complaint processing
  • Problem resolution on customer complaints - Empowered to resolve customer complaints based upon store policy, Determine complaint severity and involve management if needed
  • Responsible for the accounting of all cash and miscellaneous sales income - Balancing of cash register tills, performing three audits per shift and reconciling any cash balance issues
  • Responsible for processing the day’s close of business reports
  • Promoted from Front-End Coordinator in 2011
  • Promoted from Cashier in early 2009

Stay-At-Home Mother

Home
03.2004 - 06.2008
  • Left the work force to be a stay-at-home mother to my children

Office Services Administrator

TLT - Babcock, Inc.
01.2002 - 03.2004
  • Company Overview: Provider of products supporting the power generation industry
  • Successfully managed facility maintenance and cleaning service contracts
  • Worked in securing contracts for office equipment, supplies and uniforms - Performed research on brand, features, and cost, Identifying viable distributors
  • Responsible for all office-related services - Ensure services and supplies were readily available for office personnel, and be fiscally observant and obtain optimal cost for the company
  • Assisted Chief Financial Officer with contract negotiations
  • Promoted from Sr Administrative Assistant

Sr. Administrative Assistant

TLT - Babcock, Inc.
01.1993 - 01.2002
  • Responsible for the direct support of company administration processes and management staff
  • Developed an organizational system to improve daily workflow - Established a standard interval for mail sorting and distribution, Developed a simple message system used when away from work-center, Centralized in/out basket area with calendar to record employee absence
  • Maintained Company's Policies and Procedures and Code-of-Conduct manuals - Responsible for distribution of management-driven document updates, Obtained all document approvals and maintained master-document files
  • Responsible for taking meeting minutes, managed CFO mail, calls and other misc services
  • Responsible for a variety of administrative responsibilities for Legal Department
  • Processed administrative functions for expense reports and purchase orders in absence of Controller

Accounts Payable Clerk

TLT - Babcock, Inc.
01.1991 - 01.1993
  • Responsible for the processing of paying company invoices ensuring efficiency and accuracy
  • Negotiated freight carrier contracts
  • Typical Job Responsibilities: Invoice processing and generation of check runs, including foreign currency payments
  • Back-Up for Accounts Receivable for cash posting and printing and mailing of invoices
  • Responsible for company's two petty cash tills - Count-down and verify account balances, Replenish cash when required, Ensure outgoing cash was charged to proper accounts

Education

No Degree - Interpreting for the Deaf

University of Akron
Akron, OH
01.1990

Skills

  • Professional Competence
  • Effective Team Contributor
  • Self-Reliant Professional
  • Determined Attitude
  • Effective Organization
  • Adaptable Thinking
  • Friendly Demeanor
  • Active Listener
  • Proficient in Problem Analysis
  • Data Interpretation Skills
  • Skilled in MS Office Applications
  • Knowledgeable in Multiple Business Applications
  • Encourage Process Optimization
  • Operational Efficiency
  • Quality Assurance
  • Effective Communication
  • Proficient in Microsoft Dynamics NAV Classic
  • Accurate Data Entry
  • Efficient Typing Rate Exceeding 80 WPM
  • Dade Payment Software Expertise
  • Strong Leadership Abilities

Career Overview

  • Uber / Lyft, Independent Contractor, 10/01/23, Present, Provide rides for passengers, getting them to their destinations safely.
  • Elixir RX Solutions, Twinsburg, Ohio, AR Coordinator Level III, 05/01/18, 01/31/24, Responsible for client transaction accuracy, quality and completeness. Regularly coordinate with customers and other internal departments to ensure records and transactions are correct and up-to-date. Guide team members and verify the correctness of their workflow output. Schedule workload priorities. Created over a dozen SOPs.
  • Elixir RX Solutions, Twinsburg, Ohio, Collections Specialist, 04/01/17, 05/01/18, Department associate responsible for the typical processing of data and forms workflow.
  • Carter Lumber, Kent, Ohio, Accounts Receivable Clerk, 09/01/13, 07/31/16, Responsible for the daily processing of customer payments ensuring efficiency and accuracy.
  • Giant Eagle, Fairlawn, Ohio, Customer Service/Cash Office Clerk, 01/01/11, 12/31/13, Responsible for customer services, daily sales and cash reporting, and complaint processing.
  • Giant Eagle, Fairlawn, Ohio, Front-End Coordinator, 01/01/09, 12/31/11, Responsible for cashier coordination including register assignments, employee breaks, overrides and approvals, training and customer support.
  • Giant Eagle, Fairlawn, Ohio, Cashier, 01/01/08, 12/31/09, Responsible to efficiently handle customer payment transactions.
  • Stay at home Mother, 01/01/04, 12/31/08
  • TLT - Babcock, Inc., Akron, Ohio, Office Services Administrator, 01/01/02, 12/31/04, Responsible for all office-related services.
  • TLT - Babcock, Inc., Akron, Ohio, Sr. Administrative Assistant, 01/01/93, 12/31/02, Responsible for the direct support of company administration processes and management staff.
  • TLT - Babcock, Inc., Akron, Ohio, Accounts Payable Clerk, 01/01/91, 12/31/93, Responsible for the processing of paying company invoices ensuring efficiency and accuracy.

Interests

  • Cruise vacation enthusiast
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Independent Contractor

Uber / Lyft
10.2023 - Current

AR Coordinator Level III (Lead)

Elixir RX Solutions
05.2018 - 01.2024

Collections Specialist

Elixir RX Solutions
04.2017 - 05.2018

Accounts Receivable Clerk

Carter Lumber
09.2013 - 07.2016

Customer Service/Cash Office Clerk

Giant Eagle
06.2008 - 12.2013

Stay-At-Home Mother

Home
03.2004 - 06.2008

Office Services Administrator

TLT - Babcock, Inc.
01.2002 - 03.2004

Sr. Administrative Assistant

TLT - Babcock, Inc.
01.1993 - 01.2002

Accounts Payable Clerk

TLT - Babcock, Inc.
01.1991 - 01.1993

No Degree - Interpreting for the Deaf

University of Akron

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Renee Cushman