Renee Dahlberg
St. Louis Park,MN
Summary
Culture based Multi-Unit Leader, with more than 30 years in store management and sales, driven to apply a strong work ethic and motivational skills through influence to achieve store goals, including employee and customer satisfaction. Areas of expertise include recruiting and people management, building guest rapport and driving financial metrics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
Work History
District Manager
Caribou Coffee Company Inc.
01.2020 - 07.2024
- Led a portfolio of up to 11 locations and $9 million AUV, including multiple store types and franchise environments, to influence high-quality standards of operation.
- Executed company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Modeled best practices for sales and customer service.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Built positive and productive relationships with store and field leadership.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Area Manager
Caribou Coffee Company Inc.
01.2019 - 01.2020
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
General Manager
Caribou Coffee Company Inc.
08.2016 - 01.2019
- Manage all aspects of store operations, organization, maintenance and purchasing functions.
- Manage, hire, train and develop top talent to strengthen workflow and productivity.
- Uphold and communicate store programs and standards to ensure quality, freshness, safety and cleanliness.
- Actively pursue personal learning and development opportunities.
- Foster a positive work environment by consistently treating all employees and customers with respect and consideration.
- Recognize and reward outstanding work performance to cultivate a positive and collaborative customer service culture.
- Training General Manager; Dual Store Manager
General Manager
Gap Inc
01.2001 - 07.2016
- Identified, created and managed the execution of store business plans that drive key performance indicator results and that maximize business opportunities.
- Drove brand loyalty by presenting an exceptional customer store experience that included a well-organized, neat, clean, sized and replenished floor.
- Managed efficient and effective handling of all merchandise from shipment receipt, processing, merchandising floor-sets and replenishment systems.
- Associate Manager who oversaw the multi-unit box of Gap, GapKids and BabyGap at Ridgedale; held on-point assignment including Eden Prairie Center and IDS - Minneapolis.
General Manager
Maurices
08.1992 - 07.1999
- Had multi-unit on-point assignment including these locations - Elk River, Andover, and Eden Prairie Center
Education
Bachelor of Science - Business Management And Marketing
University Of MN - Carlson School of Management
Minneapolis, MN05.1992
Skills
- Teamwork and collaboration
- Recruitment
- Inventory management
- Staff training/development
- Active listening skills
- Excellent communication skills
- Customer-oriented
- Scheduling knowledge
Timeline
District Manager
Caribou Coffee Company Inc.
01.2020 - 07.2024
Area Manager
Caribou Coffee Company Inc.
01.2019 - 01.2020
General Manager
Caribou Coffee Company Inc.
08.2016 - 01.2019
General Manager
Gap Inc
01.2001 - 07.2016
General Manager
Maurices
08.1992 - 07.1999
Bachelor of Science - Business Management And Marketing
University Of MN - Carlson School of Management
Licenses & Associations
Realtor - Residential Real Estate Salesperson
- License Care Taker - Prior Lake MN ( 11/2023 - Current )
- KW - Integrity Lakes - Minneapolis MN ( 10/2017 - 11/2023 )
- KW - Northwest Partners - Maple Grove MN ( 12/2015 - 10/2017 )
- Lakes Area Realty - Golden Valley MN ( 1/2006 - 12/2015 )
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