Renee Darnell

SALES EXPERIENCE

• Responsible for sales of hurricane rated and decorative shutter program. This included conducting home visits with customers to discover their needs and wants and providing estimates at the appointment.
• Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
• Assisted the office with final measurements, ordering, and customer contact. Maintained relationships with customers and
  builders in the area to garner any sales for their needs.

• Oversaw the work of sales managers and their staff.
• Created and ensured the follow-up of health care mailings.
• Discussed sales quota with supervisors and ensured customers received quality service.
• Supported Strategic Director in raising capitol to fund: development, deployment of integration of the software to enable communities to talk interoperably with one another and support the sales team.

• Responsible for sales of custom flooring on a retail and commercial basis.
• Consulted with customers regarding design and style concepts appropriate for particular jobs.
• Responsible for measuring, ordering materials and scheduling installation for projects.

• Responsible for sales of luxury and custom exterior window treatments on a retail and wholesale basis.
• Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
• Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.
• Developed broad range of knowledge regarding building and residential codes.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Served as customer relations manager and sales representative, responsible for the companies' relationship with over one hundred clients.
• Negotiated rates, submitted bids, secured contracts and promoted sales of waste disposal services to industrial, commercial and residential building developers and businesses.
• Collected delinquent accounts, resolved billing disputes.

CUSTOMER SERVICE EXPERIENCE

• Produced consistently high-quality biscuits and pimento cheese for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

● Answered multi-line phone, filed client/vendor invoices, checked in mail, helped Office Manager with light duties.

● Checked in shipment and matched it up in Quickbooks against invoice, collected past due accounts, helped sales team input orders in Quickbooks.

● Responsible for coordinating appointments, estimating projects and communicating schedules with 5-10 craftsmen.

● Managed daily operations, oversight of accounts receivable, handled bank deposits and customer service function for small home repair company.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Promoted sales of women's fashion apparel and accessories.

● Managed office administration, bookkeeping and customer service functions for a concrete construction company.

● Responsibilities included invoice preparation, customer billing, and oversight of accounts receivable, payroll preparation and bank deposits.

● Managed general office administrative functions including time and production records for more than one hundred seventy five employees

● Responsible for accounts receivable, accounts payable and general purchasing of construction materials and supplies

TEACHING ASSISTANT EXPERIENCE

• Assisted teachers with preparing their classrooms, copying students assignments, laminating materials, and subbed for teachers in their absence.
• Teacher assistant for kindergarten and 1st grade.
• Responsible for lunch/recess duties, helped with carpool after school.
• Managed the school supply room for the students and teachers.

• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Maintained safety and security by overseeing students in recess environments.