RENEE DAVIS
WINSTON SALEM,NC
Summary
Medical Assistant with strong foundation in supporting medical teams and providing empathetic patient care. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
INDIAN RIVER PRIMARY CARE
11.2022 - Current
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Scheduling Labs, Imaging, outside providers appointments, and placing referrals.
- Answer Patient Calls, Medication Refill Request, Patient Questions, and Concerns
CCM/CHRONIC CARE MANAGER
CHRONIC CARE MANAGEMENT
01.2022 - 07.2022
- Assisted approximately 60 or more clients per day with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Communicated with healthcare providers to facilitate continuity of care.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
Certified Medical Assistant
Wake Forest Baptist Wound Care
05.2018 - 09.2019
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with 30-40 patients wound care by cutting off cast, and Unna Boots. Washing and cleaning area for the providers.
Certified Medical Assistant
High Point Gastroenterology
04.2014 - 05.2018
- Completed 20-30 prior authorizations for medications weekly.
- Scheduled imaging, reviewed lab results, assisted in scheduling appointments with other providers.
- Prepared packets for 30-40 EGD/Colonoscopy procedures when scheduled and educated patients on prep prior to procedures.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Education
Certification - Health And Life Coaching Certification
Health Coach Institue
Idaho City12-2019
Medical Assistant Diploma - Diploma in Medical Assistant
Living Arts
Winston-Salem, NC03-2013
Skills
- EMR / EHR
- Chronic disease management
- Patient-focused care
- Compassionate
- Team collaboration
- Problem-solving
- Attention to detail
- Verbal and written communication
- Telephone etiquette
- Patient scheduling
- HIPAA protocols
Certification
- RMA - Registered Medical Assistant
- Health/Life Coach, Health Coach Institute - 03/19-12/19
Timeline
Certified Medical Assistant
INDIAN RIVER PRIMARY CARE
11.2022 - Current
CCM/CHRONIC CARE MANAGER
CHRONIC CARE MANAGEMENT
01.2022 - 07.2022
Certified Medical Assistant
Wake Forest Baptist Wound Care
05.2018 - 09.2019
Certified Medical Assistant
High Point Gastroenterology
04.2014 - 05.2018
Certification - Health And Life Coaching Certification
Health Coach Institue
Medical Assistant Diploma - Diploma in Medical Assistant
Living Arts
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