Caring Social Worker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Services Worker
Mobile County Health Department
Mobile, AL
09.2024 - Current
Facilitated supportive services and counseling for family members to address special concerns and ease transition during home visits.
Advised parents on how they can best meet the needs of their children while respecting their rights.
Developed individualized service plans for children, focusing on specific developmental concerns.
Assisted clients with identifying resources to meet basic needs for food, clothing, shelter, safety, mental health and medical services.
Utilized creative learning tools and activities to enhance engagement and understanding.
Case Manager
Franklin Primary Health
Mobile, AL
03.2023 - 07.2024
Accomplished and certified professional with experience providing direct case management services to a diverse population.
Demonstrated expertise in managing complex caseloads and connecting clients to appropriate resources.
Skilled in analyzing client needs, developing effective service plans, and providing compassionate, person-centered care.
Assisted clients in accessing medical treatment, psychosocial support resources, and other necessary services.
Facilitated case management services to individuals living with HIV and AIDS, including housing, healthcare, financial assistance, and mental health support.
Performed home visits when necessary to ensure that clients are receiving adequate care.
Maintained accurate records of client progress and documentation of all client contacts.
Advocated for patients in healthcare or social service environments to promote wellness and autonomy.
Substance Abuse Counselor
The Salvation Army
Mobile
01.2022 - 02.2023
Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
Conducted individual and group therapy sessions for outpatient clients.
Developed aftercare plans for clients transitioning out of treatment programs.
Educated clients about available community resources for continued recovery support.
Ensured that all clinical documentation met state regulations and standards of practice.
Developed client treatment plans based on research, clinical experience and client histories.
Program Manager/Substance Abuse Counselor
Social Treatment Opportunity Program
Puyallup
06.2018 - 04.2021
Oversaw human resources duties comprising recruitment, scheduling, performance reviews, disciplinary actions, and contract termination.
Evaluated patient's cases to determine suitable program services utilizing DSM-IV/V-TR/ICD 10 criteria for substance abuse and dependence.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Facilitated group and individual therapy in outpatient settings.
Conducted intake interviews and assessments for at-risk youth and adults in court-mandated treatment programs.
Identified, reviewed, and applied policies and procedures.
Reviewed client's charts, including progress notes, discharge planning, and care coordination.
Ascertained completion of all monthly reports.
Secured required licenses and certifications in compliance with state regulations for assigned clinics.
Education
Bachelor of Science - Social Worker
University of Phoenix
Phoenix, AZ
03-2026
Associate of Arts - Human Services
Tacoma Community College
Tacoma, WA
06.2016
Associate of Arts - Administrative Office Management
Spokane Community College
Spokane, WA
01.2006
Skills
Parent Educator
Service coordination and resource management
Intakes and discharges
First Aid/CPR
Inpatient and Outpatient groups
Case management and documentation
Community Outreach
Cultural Competency
Client Advocacy
Behavioral Health Awareness
Care Coordination
HIV and AIDS Case Management
Healthcare Systems Navigation
Empathy and Compassion
HIV/STD screenings
Community Resource Referral
Client Needs Assessment
Substance Abuse Prevention
Certification
Certified Alcohol Drug Counselor (ADC)
Certified PAT Parent Educator
HIV/AIDS Prevention Specialist
HIPAA Certification
BLS/CPR
Motivational Interviewing Trainer
Certified HIV Tester and Prevention Specialist
Dean's List
The National Society of Leadership and Success Certification
References
References available upon request.
Timeline
Social Services Worker
Mobile County Health Department
09.2024 - Current
Case Manager
Franklin Primary Health
03.2023 - 07.2024
Substance Abuse Counselor
The Salvation Army
01.2022 - 02.2023
Program Manager/Substance Abuse Counselor
Social Treatment Opportunity Program
06.2018 - 04.2021
Bachelor of Science - Social Worker
University of Phoenix
Associate of Arts - Human Services
Tacoma Community College
Associate of Arts - Administrative Office Management