Hardworking and reliable. Focused on going above and beyond to support programs and service clients. Trained in and offering top notch communication skills. Motivated to continue to learn and grow as a professional.
Overview
34
34
years of professional experience
Work History
Activities Assistant, Waitress
Westminster Manor
Auburn, NY
05.2019 - Current
Scheduled movies, entertainment and other special events.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Engaged residents through events, small groups and personal attention.
Prepared beverages and filled food orders for customers.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Maintained master calendar and all relevant records.
Bussed and reset 24 tables per shift, working efficiently to keep dining room and work areas clean.
Alcohol Substance Abuse Treatment-Assistant
NYS Department Of Corrections
Auburn, NY
03.2006 - 03.2020
Monitored progress and documented any patient health status changes.
Worked to improve and enhance patient lives through effective and compassionate care.
Maintained excellent attendance record, consistently arriving to work on time.
Led supportive group discussions and education sessions with alcohol and drug users and families.
Facilitated group and individual discussions.
Did Comprehensive Assessments as Needed.
Scheduled and assigned work assignments
Presented didactics on daily basis.
Youth Division Aide
NYS Office Of Children And Family Services
Auburn, NY
05.1989 - 03.2006
Performed assessments on activity programs to determine what specific activities were suitable.
Followed established guidelines and procedures
Maintained good working relationships with coworkers and management.
Accepted accountability for one on one and group completion.
Maintained and updated files and records to support efficient facility operations.
Developed greater understanding of delinquent juvenile offenders.
Made sure all paperwork was completed before the end of shift.
Education
Associate of Applied Science - Early Childhood Education
Cayuga County Community College
Auburn, NY
Skills
Patient Care
Teamwork
Dementia Knowledge
Emotional Support
Enrichment Program Development
Resident Support
Treatment Planning
Multitasking abilities
Good listening skills
Responsible
Written Communication
Individual counseling
Timeline
Activities Assistant, Waitress
Westminster Manor
05.2019 - Current
Alcohol Substance Abuse Treatment-Assistant
NYS Department Of Corrections
03.2006 - 03.2020
Youth Division Aide
NYS Office Of Children And Family Services
05.1989 - 03.2006
Associate of Applied Science - Early Childhood Education
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