Renee Deubler
ENTRY LEVEL
Spencer,NY
Summary
Authorized to work in the US for any employer.
Motivated to learn, grow and excel. Good listening skills combined with attentive and detail-oriented nature. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
7
7
years of professional experience
Work History
Cashier
Fun City Gast Station
Spencer, NY
10.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted customers entering store and responded promptly to customer needs.
- Processed customer refunds and exchanges according to established guidelines.
Unit Clerk
Cayuga Ridge
Ithaca, NY
01.2015 - 07.2018
- Prepared admissions charts and scanned records.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information and directed calls.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Interacted with customers by phone, email or in-person to provide information.
- Obtained and organized medical records for office visits and scheduled labs.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Organized patient files and streamlined operations to improve efficiency.
PT Receptionist
Cayuga Ridge Extended Health Care
Ithaca, NY
01.2015 - 01.2018
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Manage personal money accounts by tracking received checks and filing Accounts Payables bank deposits, run errands, manage office supplies- order and stock.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Good written and verbal communication skills, Proficient in Web, Email servers and Microsoft Office in order to generate necessary reports, charts, and general office correspondence and memo
- Skilled in general office organization tasks including, filing and records management; Comprehensive knowledge of all office technology: Computer, Fax, Copier, Printer, Credit Card and POS system
- Maintain secrecy of sensitive information and understanding of HIPPA policies;
Education
GED -
GST Boces
Spencer, NY06.2010
Skills
- Customer Service Skills — Proficient
- Filing & organization — Proficient
- Verbal communication — Proficient
- Positive Interactions
- Positive Attitude and Energetic
- Data Entry and Database Software
- Computer Proficiency
- Call Answering and Routing
Timeline
Cashier
Fun City Gast Station
10.2021 - Current
Unit Clerk
Cayuga Ridge
01.2015 - 07.2018
PT Receptionist
Cayuga Ridge Extended Health Care
01.2015 - 01.2018
GED -
GST Boces
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