Summary
Overview
Work History
Education
Skills
Timeline
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Renee Douglas

Wyoming,MI

Summary

Professional coordinator equipped to manage and execute high-stakes events with precision and grace. Proven expertise in vendor management, timeline creation, and client relations, ensuring seamless event execution. Strong team collaborator who adapts to changing needs and consistently achieves desired outcomes. Renowned for organizational skills, attention to detail, and exceptional communication.

Overview

21
21
years of professional experience

Work History

Wedding Coordinator/Planner

Self
04.2016 - Current
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.
  • Collaborated with bridal couple to achieve expectations and vision for wedding.
  • Coordinated all aspects of wedding ceremonies, including venue selection, catering arrangements, and entertainment options.
  • Worked closely with clients to develop personalized wedding plan that fit within budget.
  • Collaborated with clients to create personalized and memorable wedding experiences tailored to their preferences.
  • Utilized advanced organizational skills to manage multiple weddings simultaneously while maintaining high-quality results.
  • Scheduled appointments with potential clients to discuss wedding plans.
  • Organized logistics and prioritized tasks for small to large-scale weddings.
  • Developed comprehensive checklists for each stage of the planning process ensuring no detail was overlooked.
  • Helped bridal couple select wedding decorations and floral arrangements, menus and music.
  • Developed creative solutions for last-minute changes or challenges that arose during the planning process.
  • Provided exceptional customer service throughout the entire planning process, addressing any concerns promptly and professionally.

Event Manager/Confirmation Manager

Everdry Waterproofing Greater Grand Rapids
11.2011 - Current
  • Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
  • Streamlined event planning processes by implementing efficient project management strategies.
  • Implemented innovative event themes and designs to create memorable experiences for attendees.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
  • Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
  • Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
  • Developed training programs for event staff, elevating level of professionalism and service delivery at events.
  • Coordinated with vendors to secure high-quality services, ensuring memorable event experiences.
  • Trained and supervised event staff to complete tasks on time.
  • Developed detailed event reports, documenting all aspects of each event.
  • Coordinated travel and accommodations for event attendees.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Developed creative themes for events and created related activities to engage attendees.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Senior Rep Provider Services

Priority Health
04.2022 - 11.2024
  • Resolved issues through careful research and follow-up with customers.
  • Strengthened client relationships through excellent communication skills and consistent followup.
  • Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Reduced customer complaints with proactive problem-solving and prompt issue resolution.
  • Managed high-volume workload while maintaining strong attention to detail and accuracy.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Learned and followed all organizational policies and procedures to maintain safe and professional working environments.

Finance Manager

Mike Douglas Painting
08.2003 - 11.2022
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.

Education

High School Diploma -

Tri Ace
Jenison
06-1996

Skills

  • Resourceful multitasking
  • Exceptional organization
  • Wedding timeline creation
  • Wedding rehearsal guidance
  • Vendor coordination
  • Event design expertise
  • Product knowledge
  • Guest list management
  • Event design
  • Bridal party coordination
  • Floral arrangement
  • Staff leadership
  • Meeting planning
  • Scheduling
  • Staff training
  • Communications and media
  • Wedding trends proficiency
  • Operations oversight
  • Special events planning
  • Teamwork
  • Customer service
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Team leadership
  • Self motivation

Timeline

Senior Rep Provider Services

Priority Health
04.2022 - 11.2024

Wedding Coordinator/Planner

Self
04.2016 - Current

Event Manager/Confirmation Manager

Everdry Waterproofing Greater Grand Rapids
11.2011 - Current

Finance Manager

Mike Douglas Painting
08.2003 - 11.2022

High School Diploma -

Tri Ace

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