Renee Ellis
Fort Mitchell,KY
Summary
Dynamic Office Manager at J&N Distribution and Design, adept at leading teams and enhancing operational efficiency. Proven expertise in vendor engagement and financial tracking, coupled with exceptional customer service skills. Successfully improved workflow processes, ensuring quality and consistency in design projects while fostering a collaborative team environment. Timely and reliable employee. Always willing to assist in all aspects to get the job completed in a timely manner. Detail oriented and able to multitask. Would love to work for a company that challenges me.
Overview
10
10
years of professional experience
Work History
Office Manager
J&N Distribution and Design
10.2015 - 10.2025
Managed team of 5 to 7 designers, ensuring quality and consistency in their work.
Place all vendor orders and order office supplies
Approve all invoices
Warehouse manager for 7 months in conjunction with office manager
Assist all warehouse needs and ordering material
Go through all jobs in weekly meetings
Problem solving
Greeting Customers
Make appointments
Contractor and builder interactions
Do all paperwork for owner and designers, when needed for all custom cabinetry
Do or assist all delivery paperwork
Accept packages from multiple vendors
Answer phone lines
Education
High School Diploma -
Colerain High School
Cincinnati, OhSkills
- Customer service
- Office administration
- Data entry
- Clear oral/written communication
- Customer relations
- Scheduling and calendar management
- Administrative support
- Document management
- Workforce management
- Strategic planning
- Policy and procedure modification
- Meeting planning
- Team supervision
- Financial tracking
- Policy implementation
- Documentation of work flow
- Administrative oversight
- Supply management
- Conflict management
- Employee supervision
- Staff management
- Scheduling vendor meeting
- Inventory control
- Mail handling
- Scheduling
- Credit and collections
- Facility management
- Database administration
- Documentation expertise
- Workflow planning
- Policy development
- Information protection
- Vendor engagement
- Decision-making
- Schedule management
- Process improvement
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Excellent communication
- Reliability
- Team collaboration
- Verbal and written communication
- Customer service management
- Phone and email etiquette
Additional Information
Volunteer basketball coach for the youth.
Timeline
Office Manager
J&N Distribution and Design
10.2015 - 10.2025
High School Diploma -
Colerain High School