Summary
Overview
Work History
Education
Skills
Timeline
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Renee Giannone

Tonawanda,NY

Summary

Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Excel, Word, Printshop, Quickbooks and E-2. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

13
13
years of professional experience

Work History

Administrative Coordinator

Empire Genomics
08.2018 - Current
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Enhanced communication between departments with timely and accurate preparation of reports and documents.
  • Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
  • Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
  • Developed strong working relationships with vendors, negotiating favorable contract terms while ensuring timely delivery of goods or services.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.

Accounts Receivable Clerk

Kelly Services-Classic Tube
05.2018 - 07.2018
  • Responsibilities included daily accounts receivables, invoicing, cash receipts, credit card transactions, website orders, order entry utilizing E-2 Shop Systems. Assisted team members with excel spreadsheets; tracking many aspects of the business.
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.

Receptionist Manager

Love Your Dog
07.2011 - 05.2018
  • Outstanding customer service including booking appointments and reservations, invoicing, Quickbooks, data entry, cash receipts and credit card transactions, creating signs for marketing and promotional activities.
  • Enhanced customer satisfaction by efficiently managing reception area and addressing client concerns promptly.
  • Streamlined office operations for increased efficiency, implementing organized filing systems and optimizing appointment scheduling processes.
  • Facilitated seamless communication between departments as the primary point of contact for incoming calls, messages, and inquiries.

Education

Associate of Arts - A.A.S. Health And Physical Education

SUNY Buffalo State
Buffalo, NY

Skills

  • Proficient in Word, Printshop, Quickbooks and E-2
  • Microsoft Excel
  • Time Management
  • Provide superior administrative support to customers and operations while assisting with implementing the company's strategic growth plan I take pride in my high energy outgoing attitude and strong organizational/communication skills
  • Exposure to many aspects of business including management, outstanding customer service, administrative tasks, marketing and merchandising Special talent for using creative and resourceful methods of problem solving, time management and planning

Timeline

Administrative Coordinator

Empire Genomics
08.2018 - Current

Accounts Receivable Clerk

Kelly Services-Classic Tube
05.2018 - 07.2018

Receptionist Manager

Love Your Dog
07.2011 - 05.2018

Associate of Arts - A.A.S. Health And Physical Education

SUNY Buffalo State

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Renee Giannone