Renee Gilbert
Collegeville,PA
Summary
Asset protection professional with proven success in reducing organized retail crime and safeguarding corporate assets. Led investigative teams to enhance operational protocols and collaborated with law enforcement for effective case resolutions. Achieved significant improvements in safety measures across retail environments.
Overview
22
22
years of professional experience
Work History
Sr. Retail Crime Investigator
Weis Markets Inc
Gilbertsville, Pennsylvania
01.2025 - Current
- Implemented strategic plans that effectively reduced organized retail crime incidents while protecting corporate assets.
- Led two specialized retail crime investigation teams, overseeing case assignments to enhance investigative quality across store locations.
- Conducted thorough investigations by gathering evidence and analyzing patterns of criminal behavior.
- Collaborated with law enforcement agencies to support criminal cases, facilitating arrests and providing testimony in court.
- Oversaw investigative processes from initial detection to resolution, adhering to legal standards and corporate policies.
- Trained team members to build high-performance investigative units, emphasizing retention and professional growth.
- Collaborated with loss prevention and operations teams to strengthen compliance with safety and security policies.
- Maintained accurate documentation of investigations to satisfy corporate audit requirements.
Price Accuracy Coordinator
Acme
Devon, PA
05.2024 - 01.2025
- Managed pricing documentation, ensuring accuracy across store to support customer trust.
- Coordinated price changes by sorting tags and signs by department and aisle for organized presentation.
- Performed scan audits to verify tag accuracy and compliance, maintaining pricing integrity.
- Researched and reported pricing discrepancies to maintain integrity.
- Hung signs and tags for advertised specials and price adjustments.
- Managed in-store markdown links according to division policy.
- Monitored missing or damaged tags, ensuring prompt replacements.
- Conducted resets for new items, refreshing selections, and replacing tags as required.
Asset Protection Coordinator
Wegmans
Malvern, PA
04.2022 - 05.2024
- Monitored CCTV for theft-related activity, resulting in timely apprehension of suspects.
- Audited inventory levels and utilized asset protection tools to identify trends.
- Established partnerships with local law enforcement, improving communication and collaboration during investigations.
- Delivered training on asset protection and human safety, increasing staff awareness and preparedness.
- Conducted investigations into workplace violence, including threats of self-harm.
- Maintained confidentiality while handling sensitive information in ongoing investigations.
- Provided testimony in legal proceedings on a weekly basis as required.
- Led the store’s safety team to create a secure environment for employees and customers.
Loss Prevention Detective
TJX Companies, Inc.
Collegeville, PA
06.2019 - 04.2022
- Collaborated with law enforcement and TJX National Task Force to dismantle organized retail crime groups.
- Monitored CCTV for theft-related activity and apprehended involved individuals.
- Researched exception-based reporting to uncover patterns of employee theft.
- Compiled and analyzed detailed incident reports within case management program to enhance response strategies.
- Led safety awareness trainings that promoted best practices and recognized employees for adherence.
- Provided multi-unit coverage across Central Pennsylvania.
Asset Protection Specialist
The Kroger Co.
Atlanta, Georgia
10.2010 - 04.2019
- Utilized CCTV and EBR reporting to identify and develop internal dishonesty cases for 22 stores in assigned district.
- Collaborated with Division ORC Manager and law enforcement to disrupt Organized Retail Crime groups.
- Monitored CCTV for theft related activity and apprehended individuals involved.
- Conducted employee interviews and administered disciplinary action within company guidelines.
- Completed detailed reports for all incidents into APIS case management system.
- Facilitated orientation and on-the-job training for Asset Protection Specialists across 100+ stores in Atlanta Division.
- Conducted weekly Audits: Operational Standards, Shrink, Safety, Cash Control Procedures.
- Conducted CCTV review of all reported General Liability Claims (Slips, Trips, Falls) for the Atlanta Division to detect any signs of fraud.
Loss Prevention Associate
Walmart
Peachtree City, GA
12.2006 - 10.2010
- Identified and reported external theft suspects, enhancing store security through vigilant surveillance.
- Monitored store premises to prevent theft and ensure safety protocols.
- Conducted regular inventory audits to detect discrepancies, strengthening loss prevention measures.
- Conducted Asset Protection Audits and Store Safety Audits.
- Collaborated with law enforcement on theft investigations, facilitating timely resolutions of incidents.
Department Manager
Walmart
Peachtree City, GA
10.2004 - 12.2006
- Designed and implemented visual displays and merchandising strategies, resulting in increased sales performance.
- Implemented price changes across departments, ensuring precise on-hand balance tracking.
- Implemented price changes across departments, ensuring precise on-hand balance tracking.
Inventory Control Specialist
Walmart
Peachtree City, GA
07.2004 - 10.2004
- Conducted periodic cycle counts to ensure inventory accuracy, adjusting on-hand balances.
- Organized backroom stock and supplies, enhancing retrieval efficiency and management accuracy.
- Operated power equipment, including walkie stackers and electric pallet jacks, to efficiently move pallets throughout the warehouse.
Education
Master of Arts - Criminal Justice
American Public University
Charles Town, WV05-2017
Bachelor of Arts - Criminal Justice
American Public University
Charles Town, WV05-2014
Skills
- Asset Protection & Loss Prevention Strategy
- Organized Retail Crime (ORC) Investigations
- External Theft
- Internal Interviews & Investigations
- Workplace Violence Response & Investigations
- CCTV & Advanced Security Technology
- Multi-Unit Retail Operations Management
Education And Professional Development
- Master of Arts, Criminal Justice, American Public University, Charles Town, WV, 05/17
- Bachelor of Arts, Criminal Justice, American Public University, Charles Town, WV, 05/14
- Wicklander–Zulawski Interview & Interrogation Techniques: Basic and Advanced
- Wicklander-Zulawski: Workplace Investigative Interviewing Strategies for HR/ER Professionals
Timeline
Sr. Retail Crime Investigator
Weis Markets Inc
01.2025 - Current
Price Accuracy Coordinator
Acme
05.2024 - 01.2025
Asset Protection Coordinator
Wegmans
04.2022 - 05.2024
Loss Prevention Detective
TJX Companies, Inc.
06.2019 - 04.2022
Asset Protection Specialist
The Kroger Co.
10.2010 - 04.2019
Loss Prevention Associate
Walmart
12.2006 - 10.2010
Department Manager
Walmart
10.2004 - 12.2006
Inventory Control Specialist
Walmart
07.2004 - 10.2004
Master of Arts - Criminal Justice
American Public University
Bachelor of Arts - Criminal Justice
American Public University