Renee Bedoni

Directed daily operations of restaurant with 620 capacity, ensuring efficiency and quality standards.

• Oversaw coordination of room service for 2,500 rooms while maintaining accurate inventory records.
• Executed special events and catering services, ensuring smooth operational flow throughout.
• Managed staff schedules to optimize coverage during peak hours across all outlets.
• Conducted regular inspections to enforce safety regulations and maintain secure environment.
• Trained new employees on policies and customer service standards, promoting consistent service quality.
• Maintained optimal inventory levels to ensure availability while reducing waste effectively.
• Evaluated performance metrics to identify service delivery improvement opportunities.
• Oversaw payroll operations with ADP, ensuring precision and punctuality in employee payments.
• Managed POS systems including ALOHA, Micros, and Agylisis to streamline food service operations.

• Supervised daily restaurant operations to ensure efficient workflow and service excellence.
• Trained new staff on service standards and adherence to restaurant policies.
• Coordinated staff schedules to optimize coverage and meet operational demands.
• Coached and mentored team members to enhance job performance and skills.
• Provided leadership during organizational changes or crisis situations.
• Assigned tasks based on associates' skill levels to maximize team effectiveness.
• Maintained accurate records of employee attendance, payroll, and vacation requests.
• Resolved customer complaints promptly to uphold positive brand reputation.
• Leveraged NCR Back office tools to optimize business operations.
• Created and maintained staff schedules in Excel, ensuring alignment with labor cost targets.

• Executed daily responsibilities with precision and efficiency.
• Collaborated with team and management to achieve organizational objectives.
• Delivered exceptional service to customers in-person and over the phone.
• Addressed customer inquiries promptly to enhance satisfaction.
• Maintained accurate cash drawer and balanced registers daily.
• Trained new cashiers on procedures and customer service standards.
• Operated cash register accurately, processing various payment methods.