Renee grimm
Myrtle Beach,SC
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
8
8
years of professional experience
Work History
Lead Medical Assistant
AUC Urologists
Myrtle Beach, SC
03.2024 - Current
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Communicated effectively with patients regarding their health concerns or questions about treatment options.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Provided guidance and support for new employees during their orientation period.
- Assisted in organizing laboratory tests, X-rays and other diagnostic procedures.
- Maintained accurate records of test results, diagnoses and treatments given to each patient.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Assisted physicians in performing minor surgeries or procedures when needed.
- Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Supervised, trained and coached team of medical assistants.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Incorporated outside records into charts and EHR.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Administered medications under physician's supervision.
Lead Medical Assistant
UPMC
Pittsburgh, PA
08.2016 - 03.2023
- Processed orders for medical supplies and lab equipment.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
- Contacted medical facilities to schedule patients for admission.
- Explained treatment procedures and physicians' instructions.
- Administered medications under physician's supervision.
- Handled general office duties to support administrative staff during peak hours.
- Supported administrative staff by processing payments.
- Positioned patients properly during examination or treatment for comfort and safety.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted back office patient processes to reduce office wait times.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Incorporated outside records into charts and EHR.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled appointments for patients via phone and in person.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Supervised, trained and coached team of medical assistants.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Maintained accurate records of test results, diagnoses and treatments given to each patient.
- Evaluated lab specimens according to established protocols before sending them off for further testing.
- Participated actively in continuing education programs relevant to my role as a Lead Medical Assistant.
Education
Associate of Arts - Social Work
CCAC
Pittsburgh, PA05-2016
Skills
- Critical thinking abilities
- Patient education and counseling
- Clinical Leadership
- Medical terminology proficiency
- Patient Care Coordination
- Medical Terminology
- Phlebotomy
- Patient Scheduling
- Procedure Assistance
- Patient Flow Management
- Patient-focused care
- Complex Problem-Solving
- Doppler proficiency
References
References available upon request.
Timeline
Lead Medical Assistant
AUC Urologists
03.2024 - Current
Lead Medical Assistant
UPMC
08.2016 - 03.2023
Associate of Arts - Social Work
CCAC
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