Renee Hadad
Forney
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Relations Manager
Packform
Dallas, TX
10.2024 - 04.2025
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Initiated feedback loop with clients, leading to improved service offerings and client satisfaction.
- Facilitated seamless communication between clients and service departments, ensuring timely resolution of issues.
- Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
Project Manager
Orora Visual
Mesquite, TX
12.2022 - 07.2024
- Communication liaison between sales and design teams to manage timelines new print jobs.
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Responsible for kit checks. Working with a fulfillment team to set up schedules kitting and co-packing requirements.
- Met project deadlines without sacrificing build quality or workplace safety.
- Worked closely with the production team to schedule production time and stay on budget.
- Manage, coordinate, and collaborate with several departments in the manufacturing of POP displays and / or signage. I.e. Art department, purchasing team, packaging and fulfillment.
- Excellent verbal and written communication skills. Works well under pressure and I can adapt to any sudden changes.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Proved successful working within tight deadlines and a fast-paced environment.
Project Manager
Orora Landsberg / Bronco
Mesquite, TX
10.2016 - 11.2022
- Managed projects from procurement to commission.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
- Handled any hot shot orders. Work with other departments to deliver on the same day.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
- Provided detailed project status updates to stakeholders and executive management.
Account Manager
Stephen Gould
Los Angeles, CA
02.2016 - 10.2016
- My duties included managing client products and business portfolios.
- Project tracking via spreadsheets and reports
- Responsible for processing orders and managing projects from inception to payment.
- Building client relations and communication
- Managing budgets and expenditures related to project
- Work closely with clients, suppliers and internal teams to meet customers’ needs
General Manager
National Sign & Display
Stanton, CA
06.2009 - 02.2016
- Managed day-to-day operations including budgeting, staffing, inventory control, sales, and marketing.
- Trained and on-boarded new employees on duties, policies, and procedures.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Sales / Purchasing / Customer Service
KHL Eng. Pkg. Solutions
Montebello, CA
06.1994 - 03.2008
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Education
Bachelor's Degree - Business Management
UNIVERSITY OF PHOENIX
LA PALMA, CASkills
- Excellent communication
- Time management
- Efficiency improvement
- Risk management
- Sales data analysis
- Account management
- Supplier negotiation
- Strategic planning
- Analytical problem solving
- Customer service
- Purchase order management
- Supply chain management
Certification
08/2008 ISO 9000: 2000 Series/ AS-9100B Lead Auditor Gladhill and Associates Intl.
Languages
Spanish
Professional Working
Timeline
Relations Manager
Packform
10.2024 - 04.2025
Project Manager
Orora Visual
12.2022 - 07.2024
Project Manager
Orora Landsberg / Bronco
10.2016 - 11.2022
Account Manager
Stephen Gould
02.2016 - 10.2016
General Manager
National Sign & Display
06.2009 - 02.2016
Sales / Purchasing / Customer Service
KHL Eng. Pkg. Solutions
06.1994 - 03.2008
Bachelor's Degree - Business Management
UNIVERSITY OF PHOENIX
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