Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Harris

Lowell

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Corporate Orders Team Member

Uncommon Goods
08.2024 - Current
  • Assisted in generating and sending accurate quotes and payment links to corporate clients, ensuring timely and seamless transactions
  • Collaborated cross-functionally with internal departments (sales, finance, logistics) and external vendors to execute complex, customized orders
  • Maintained consistent, detailed communication with customers to provide updates, clarify requirements, and ensure high satisfaction throughout the order process
  • Ensured all documentation and order details were accurately recorded and maintained for compliance and reference
  • Provided support in managing large-scale and time-sensitive orders, balancing multiple priorities in a fast-paced environment
  • Helped identify opportunities for process improvement and shared feedback to enhance customer and team experience
  • Supported post-order follow-up, including tracking, issue resolution, and gathering client feedback

Executive Administrator

Uncommon Goods
03.2024 - Current
  • Worked directly with the COO to fulfill high-level administrative needs, including scheduling meetings, preparing tailored documents, and handling confidential communications
  • Coordinated internal and external meetings, ensuring all logistics, agendas, and follow-ups were executed efficiently
  • Acted as a liaison for Marketplace partnerships, leading onboarding processes and maintaining active communication with partners
  • Oversaw end-to-end order management for marketplace accounts, including product uploads, returns processing, and inventory coordination
  • Provided ongoing support to marketplace partners to streamline operations and ensure alignment with company goals
  • Supported cross-functional teams by preparing reports, tracking deliverables, and managing time-sensitive administrative tasks
  • Maintained organization and prioritization of multiple concurrent responsibilities in a fast-paced, high-demand environment

Customer Service Lead

Uncommon Goods
09.2023 - Current
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.

Production Technician

High Leah Electronics
03.2016 - 06.2023
  • Trained and supervised production personnel to properly use production equipment and apply best practices.
  • Using several computer programs and computer knowledge to program and update circuit boards for traffic counters.
  • Collaborated with engineering and other departments to meet production goals and promote teamwork.
  • Data entry of inventory on all parts each year.
  • Multitasking building several traffic counters/programming circuit boards at a time.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.

Store Clerk

7-Eleven
02.2013 - 03.2016
  • Training new employees.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Ordering different products for the store.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Working with associates from different companies to decide which products to keep in the store.

Education

Oakridge High School
Oakridge, OR
06.2012

Skills

  • Active Listening Skills
  • Quality Control
  • Fast Learner
  • Computer skills (10 years)
  • Multi-Task Management
  • Teamwork and collaboration
  • Meeting planning
  • Administrative support

Timeline

Corporate Orders Team Member

Uncommon Goods
08.2024 - Current

Executive Administrator

Uncommon Goods
03.2024 - Current

Customer Service Lead

Uncommon Goods
09.2023 - Current

Production Technician

High Leah Electronics
03.2016 - 06.2023

Store Clerk

7-Eleven
02.2013 - 03.2016

Oakridge High School

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