Summary
Work History
Skills
Timeline
Generic

RENEE HARRIS

Tampa,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Studio Manager

Removery
02.2025 - Current
  • Supervised studio activities, ensuring adherence to high client service and satisfaction benchmarks.
  • Guided staff through comprehensive training on operational procedures and effective customer engagement strategies.
  • Revamped processes to improve efficiency and shorten service turnaround durations.
  • Managed service coordination to improve resource distribution and increase overall studio capacity.
  • Analyzed staff performance data to determine effectiveness and identify areas for targeted training.
  • Implemented strategies to promote a positive workplace culture, encouraging collaboration and boosting overall team performance.
  • Enhanced studio efficiency by introducing structured scheduling for optimal client experience.

Studio Operations Lead/ Lead Sales Consultant

Removery
04.2023 - 02.2025
  • Handled customer grievances swiftly, ensuring a professional and courteous interaction throughout the process.
  • Analyzed customer needs and recommended products to ensure maximum value and strengthen loyalty.
  • Fostered a motivating work environment through strong leadership and communication, ensuring high levels of employee engagement and customer satisfaction.
  • Maintained and strengthened relationships with key clients through consistent follow-up and personalized email outreach.
  • Monitored and documented weekly performance metrics, providing insights on conversion rate and average order value trends.
  • Designed and launched effective sales campaigns, fostering stronger connections with customers.

Store Manager

Famous Footwear
07.2021 - 04.2023
  • Managed day-to-day store activities to ensure streamlined and profitable operations.
  • Addressed and resolved issues to enhance team collaboration and customer satisfaction.
  • Managed employee relations by addressing concerns, implementing corrective measures, and conducting terminations as required.
  • Trained new staff on store policies and procedures to enhance operational efficiency and employee confidence.
  • Evaluated and selected prospective employees to fulfill specific team needs and enhance overall performance.
  • Executed performance evaluations with staff to ensure alignment with job expectations and foster professional development.
  • Designed and implemented comprehensive loss prevention initiatives to safeguard inventory.
  • Cultivated a motivated team environment to drive increased productivity and streamline store operations.
  • Conducted analysis of sales figures and performance indicators to uncover gaps and facilitate operational improvements.
  • Designed and implemented weekly staffing schedules to ensure operational needs are met while maintaining budgetary constraints.
  • Optimized product accessibility and presentation by systematically organizing and stocking storage areas and retail displays.
  • Maintained optimal inventory levels through strategic ordering and analysis of sales trends.
  • Trained and mentored staff on product knowledge and sales techniques to enhance performance.
  • Directed daily store operations, ensuring optimal customer experience and adherence to company standards.

Area Manager

Go! Retail
06.2020 - 07.2021
  • Utilized data analysis tools to assess consumer buying patterns, enhancing strategic planning efforts.
  • Developed and executed initiatives focused on enhancing employee motivation and overall productivity.
  • Established and nurtured collaborative relationships with local enterprises to expand marketing partnership opportunities.
  • Conducted and managed staff meetings to align team objectives with performance goals, ensuring effective dissemination of important company policy updates.
  • Established clear objectives to support organizational alignment and enhance strategic direction.
  • Directed analysis of store performance metrics to identify opportunities for improvement in sales targets, profit margins, and customer satisfaction scores. Formulated and implemented strategies to elevate overall store performance.
  • Performed in-depth assessments of employee performance to foster team development and enhance overall efficiency.
  • Directed daily operations to ensure efficient scheduling, accurate cash handling, effective merchandising, and robust inventory management while reducing loss.
  • Executed discipline and termination processes for team members to maintain compliance with company policies.
  • Formulated and implemented strategies to optimize operational efficiency and drive store performance across various locations.
  • Facilitated training and mentorship for management teams to improve customer service excellence.
  • Led operational strategy to optimize store performance across multiple locations.
  • Mentored and trained management teams to enhance customer service standards.

Store Manager

DXL
06.2019 - 07.2020
  • Managed employee relations by addressing concerns, implementing corrective measures, and facilitating terminations as required.
  • Managed day-to-day store activities to ensure streamlined and profitable operations.
  • Addressed and resolved issues to enhance team collaboration and customer satisfaction.
  • Conducted comprehensive performance evaluations to ensure alignment with job expectations and foster professional development.
  • Trained new employees on store policies and procedures to enhance operational efficiency and team cohesion.
  • Evaluated customer service metrics and initiated improvements to elevate overall customer experience.
  • Conducted systematic price evaluations to support market competitiveness.
  • Implemented strategic measures to enhance loss prevention, ensuring reduced shrinkage.
  • Conducted analysis of sales data to inform strategic decisions for effective inventory management.
  • Designed and implemented visual merchandising plans aimed at maximizing product exposure and driving revenue.

Skills

Team Leadership

Timeline

Studio Manager

Removery
02.2025 - Current

Studio Operations Lead/ Lead Sales Consultant

Removery
04.2023 - 02.2025

Store Manager

Famous Footwear
07.2021 - 04.2023

Area Manager

Go! Retail
06.2020 - 07.2021

Store Manager

DXL
06.2019 - 07.2020

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RENEE HARRIS