Renee Heberling
Dayton
Summary
Resourceful and innovative Instructional Designer with over 15 years of experience in eLearning and curriculum development for various professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Instructional Designer III
CareSource
11.2021 - Current
- Designed and developed engaging, instructionally sound learning content aligned with business goals and performance needs.
- Acted as a subject matter expert to identify and recommend optimal learning solutions across the organization.
- Prioritized learning solution development based on business impact and demand.
- Conducted needs assessments and facilitated design sessions with stakeholders at all levels to address skill, knowledge, and performance gaps.
- Evaluated and implemented new learning technologies and tools to enhance training delivery and user engagement.
- Managed multiple learning projects simultaneously, delivering high-quality solutions under tight deadlines.
- Researched and applied industry trends and best practices to continuously improve learning design and content development.
- Created visually compelling, creative, and interactive coursework using modern learning platforms and tools.
Instructional Designer II
CareSource
09.2020 - 09.2021
- Served as a learning solutions expert, supporting design initiatives across multiple business units.
- Delivered effective learning solutions by combining instructional design expertise with strong technical proficiency.
- Defined clear learning outcomes through needs analysis and collaboration with cross-functional teams.
- Simultaneously managed multiple learning projects in dynamic, fast-paced environments with shifting priorities.
- Partnered with the Enterprise Project Management Office (EPMO) to plan and implement training for both large-scale and smaller enterprise initiatives.
- Provided coaching and guidance to project teams on designing and deploying impactful learning experiences.
- Contributed to the development of departmental strategy aligned with business project management and organizational change management (OCM) goals.
- Participated in testing and evaluating a new Learning Management System (LMS) to enhance learning delivery and user experience.
- Designed instructionally sound, visually engaging courses that supported learner engagement and retention.
- Supported and coached various Learning & Development teams to elevate design standards and instructional quality.
Learning and Development Partner
Dayton Children's Hospital
01.2018 - 02.2021
- Designed and developed interactive eLearning tutorials on both technical and non-technical topics to support workforce learning needs.
- Delivered compliance training aligned with industry regulatory standards, including HIPAA and Joint Commission requirements.
- Implemented and evaluated employee development programs to enhance skills and support career growth.
- Aligned training initiatives with business strategies to drive performance and organizational effectiveness.
- Supported leadership development initiatives through tools, resources, and process improvement.
- Applied lessons learned and best practices to continuously improve training programs and learning outcomes.
- Designed and maintained the Learning & Development SharePoint site to improve access to training resources and communication.
- Provided support for the Learning Management System (HealthStream HLC), ensuring seamless training delivery and tracking.
- Created blended learning solutions combining eLearning, instructor-led training, and on-the-job resources for maximum impact.
Training Project Lead
CNN Worldwide
01.2012 - 01.2017
- Delivered tailored training solutions within a fast-paced technical environment, aligned with project goals and timelines.
- Collaborated with cross-functional project teams to design and implement effective training as part of both Waterfall and Agile development cycles.
- Developed scalable, workflow-based training curricula to support evolving business and technical processes.
- Created engaging eLearning tutorials using integrated media and tools such as Captivate and Articulate Storyline.
- Designed and customized training programs to meet specific client and project requirements.
- Built comprehensive training curricula leveraging instructor-led training, web-based modules, eLearning, and supporting documentation.
- Partnered with leadership to define training scopes, goals, and strategic approaches.
- Maintained proficiency in key platforms including Content Management Systems (CMS), Learning Management Systems (LMS), Concur, and Microsoft Office Suite (Word, Excel, PowerPoint).
- Supported training initiatives for a news-based television network under AT&T's WarnerMedia, adapting content for a dynamic media environment.
Technology Trainer
CNN Worldwide
03.2008 - 01.2012
- Designed and delivered custom training classes tailored for media industry professionals in a 24/7 operational environment.
- Created client-focused training materials and implemented technical courses aligned with business and operational needs.
- Developed comprehensive course assets, including manuals, reference guides, and job aids to enhance learning retention.
- Designed blended learning solutions combining in-person, virtual, and self-paced formats to support flexible learning schedules.
- Researched and integrated third-party tools, customizing content to fit client workflows and technical requirements.
- Managed training project objectives, timelines, and deliverables, ensuring alignment with stakeholder expectations.
- Defined instructional content and learning strategies to meet performance goals and close knowledge gaps.
- Facilitated and participated in project planning and problem-solving meetings, applying strategic analysis methods.
- Chaired a global employee collaboration committee of 200+ members, fostering cross-functional and cross-cultural engagement, including leadership participation.
- Supported learning initiatives for a news-based television network.
- Adapting training to meet the demands of a high-profile, fast-paced media environment.
Education
BS - Education
University of Dayton
MS - Educational Leadership
University of Dayton
Skills
- Experienced in Articulate Storyline
- Proficient in Adobe Captivate
- Camtasia proficiency
- Proficient in Adobe Audition
- Skilled in creating MS PowerPoint slides
- SharePoint 365
- LMS Cornerstone
- Designing educational content
- Project implementation support
- Storyboarding
- Curriculum design
Timeline
Instructional Designer III
CareSource
11.2021 - Current
Instructional Designer II
CareSource
09.2020 - 09.2021
Learning and Development Partner
Dayton Children's Hospital
01.2018 - 02.2021
Training Project Lead
CNN Worldwide
01.2012 - 01.2017
Technology Trainer
CNN Worldwide
03.2008 - 01.2012
MS - Educational Leadership
University of Dayton
BS - Education
University of Dayton
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