Hi, I’m
Renee Helfinstine
Sleepy Hollow,IL
Summary
Driven Account Receivable Specialist with a proven track record at Momentum Beverage Team, adept in Microsoft Excel and excelling in customer relations. Expertise in reducing accounts receivable balances and enhancing process efficiencies. Demonstrated ability to safeguard sensitive data, showcasing strong attention to detail and critical thinking.
Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
7
years of professional experience
Work History
Momentum Beverage Team
Account Receivable Specialist
12.2021 - Current
Job overview
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contributed to positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Trained new team members on company policies, software systems, and effective accounts receivable practices for seamless integration into the role.
- Input financial data and produced reports using Excel and Encompass daily.
City Of St. Charles Police Department
Police Records Specialist
05.2017 - 12.2021
Job overview
- Safeguarded confidential information by implementing strict security protocols for accessing sensitive police records and data.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
- Assisted detectives with investigations by providing accurate and up-to-date records on suspects, witnesses, and victims.
- Maintained a well-organized filing system, resulting in reduced retrieval times and ease of access to critical information.
- Streamlined records management processes for increased efficiency in handling case files and evidence logs.
- Provided excellent customer service while assisting citizens with obtaining copies of police reports or answering questions about department procedures.
- Reduced response times to public inquiries by efficiently processing requests for incident reports, background checks, and other relevant documents.
- Assisted officers in the field by promptly responding to their requests for warrant checks or other essential data via radio communications systems.
- Supported court proceedings by accurately compiling subpoenaed materials and ensuring prompt delivery to legal representatives.
- Enhanced records accuracy by meticulously reviewing and updating police reports and documentation.
- Ensured timely dissemination of information to relevant personnel by prioritizing requests for police reports and records.
- Collaborated effectively with fellow Records Specialists to ensure seamless coverage during absences or peak workload periods, minimizing disruptions in service quality.
- Adhered to strict confidentiality requirements when handling sensitive juvenile records and ensuring restricted access to authorized personnel only.
Education
American Military UniversityOnline
Bachelor of Science from Criminal Justice
05.2013
Skills
- Microsoft Excel
- Aging reports analysis
- Accurate payment posting
- Account Reconciliation
- Data inputting
- Investigative research
- Payment Negotiations
- Strong client relations skills
- Cash application
- Accounts Receivable Software
- Statement preparation
- Research and due diligence
- Relationship Building
- Critical Thinking
- Microsoft Office
- Attention to Detail
- Time Management
- Data Analysis
- Handling Confidential Materials
- Proactive and Self-Motivated
Timeline
Account Receivable Specialist
Momentum Beverage Team
12.2021 - Current
Police Records Specialist
City Of St. Charles Police Department
05.2017 - 12.2021
American Military University
Bachelor of Science from Criminal Justice
Similar Profiles
Robb HultmanRobb Hultman
Wine Director at Momentum Beverage TeamWine Director at Momentum Beverage Team
Alyssa WilsonAlyssa Wilson
Select Volleyball Coach at Team MomentumSelect Volleyball Coach at Team Momentum
Maria SotoMaria Soto
Operations Director at Global Beverage Team, LLCOperations Director at Global Beverage Team, LLC