Responsible for interviewing, hiring, completing orientations and training schedules for all new crew memebers.
Wrote and posted all crew schedules always 3 weeks at a time.
Have 80 crew members and 8 hourly managers that I am responsible for.
Did marketing and worked events in the community
Promoted 3 crew to manager positions
Responsible for development of high performing crew and hourly managers, set up 1 on 1's with them monthly
Truck & supply orders and monthly inventory
Area Director
Romano's Macaroni Grill
01.2019 - Current
Responsible for the overall successful operation of up to six Romano’s Macaroni Grill restaurants
Led region in traffic growth over prior year, for the last two years
In 2020 only one of two Directors to exceed their budget in Restaurant Controllable Profit YTD on 20% less in sales
Actively strengthened Brand inclusion through education and training
Responsible for all budgeting and profitability goals
Oversee up to 6 restaurants at a time, review financials, scheduling, ordering and hiring managers for the market
General Manager
Romano's Macaroni Grill
05.2013 - 01.2019
Responsible for the overall success for BOH and FOH, including bar and catering, maintaining high standards of food quality by reviewing shipments, overseeing prep and monitoring food safety
Plan, supervise and coordinate the daily operations of all food and beverage
Nominated and received the Culture Award, most embodied the culture of the original Mac Grill in Leon Springs, TX
Managed a high-performing team and maintained the highest grossing restaurant in Arizona for 3 years
Area trainer for activity based scheduling through Hot Schedules
Performance management of team members including coaching, recognition, disciplinary and performance evaluations
Service Manager
Romano's Macaroni Grill
10.2011 - 05.2013
Directly supervised team members
Responsible for interviewing, hiring, coaching, performance reviews
Working knowledge of local and state sanitation inspection programs
Responsible for purchasing & receiving all alcohol, scheduling and managing service activities in compliance with Mac Grill standards
Hire & oversee training of all FOH team members
Shift Manager/Training Coordinator/Server
Romano's Macaroni Grill
11.2005 - 10.2011
Responsible for opening and closing as a key carrier
Attention to guest relations, supervision of staff and food/beverage safety
Maintain Brand standards and ensure guest satisfaction
Training of all new FOH team members, facilitate training classes and follows
Restaurant IT Support Technician II - Shift Lead at Raising Cane's Chicken FingersRestaurant IT Support Technician II - Shift Lead at Raising Cane's Chicken Fingers