Renee Hurt
Stafford,Texas
Summary
Experienced Office Manager/HR Assistant with a demonstrated history of delivering meticulous administrative support to HR teams. Skilled in scheduling, coordination, record-keeping, and ensuring regulatory compliance. Committed to nurturing a positive workplace culture, fostering employee engagement, and upholding HR standards of excellence.
Managed day-to-day Optical Operations across fifteen locations, showcasing a strong dedication to work, adaptability, and outstanding interpersonal abilities. Possessing extensive customer relations expertise, adept at training new hires, and proficient in employee management. Demonstrated capability to excel independently while prioritizing quality patient care and cultivating robust employee relationships. Proactively driving staff training initiatives and contributing to business expansion endeavors.
Overview
18
18
years of professional experience
Work History
Office Manager/HR Assistant
Houston Eye Associates
Houston , TX
03.2019 - 08.2023
- Provide comprehensive day-to-day administrative support to the Human Resource Manager, facilitating various HR functions effectively.
- Efficiently schedule interviews, meetings, and training sessions as directed, ensuring seamless coordination and optimal use of resources.
- Manage HR department calendars meticulously and collaborate closely with the Employee Engagement Committee to elevate workplace morale and foster a positive work environment.
- Regularly update and maintain internal job postings, ensuring accuracy and timeliness to attract qualified candidates.
- Liaise with hiring managers to address contingent hiring needs and participate in candidate interviews as required, contributing to the selection of top talent.
- Support new hire onboarding and termination processes, meticulously handling documentation and activities to ensure compliance with company policies and legal regulations.
- Coordinate meetings and work schedules for staff teams and executives efficiently, optimizing productivity and organizational effectiveness.
- Assist managers in the comprehensive onboarding process for new hires, providing guidance and support to facilitate their seamless integration into the company culture.
- Ensure all essential new hire, termination, and compliance documentation is meticulously completed, collected, and securely filed electronically for easy access and retrieval.
- Contribute to the development and execution of new employee orientation activities, maintaining updated presentation materials to deliver informative and engaging sessions.
Ophthalmology Technician
Houston Eye Associates
Houston, TX
03.2015 - 03.2019
- Managed basic clerical duties such as scheduling appointments, filing charts, and answering phones, ensuring smooth office operations.
- Conducted a variety of diagnostic tests, including visual acuity testing, retinal photography, tonometry, and pachymetry, ensuring accurate assessment of patient eye health.
- Assisted ophthalmologists during eye examinations and treatments, demonstrating proficiency in supporting various procedures and ensuring patient comfort.
- Maintained meticulous records of patient care and treatment procedures, ensuring accuracy and compliance with regulatory standards.
- Prepared patients for examinations by recording medical histories and vital signs, facilitating efficient and comprehensive assessments.
- Administered prescribed eye medications under the direction of ophthalmologists, ensuring proper dosage and patient safety.
- Ensured exam rooms were adequately stocked with supplies and equipment, promoting efficiency and smooth workflow during patient visits.
- Provided assistance during minor surgical procedures, including wound suturing and removal of foreign bodies from the eye area, maintaining sterile conditions and patient safety.
- Offered clear and comprehensive post-operative instructions to patients, including guidance on medication administration, wound care, and activity restrictions, ensuring optimal recovery outcomes.
- Actively participated in continuing education programs to stay abreast of advancements in ophthalmology technology, enhancing skills and knowledge.
- Provided counseling to patients regarding surgery and treatment plans, offering support and guidance throughout their healthcare journey.
- Facilitated knowledge transfer by training ophthalmic assistants, technicians, and interns, contributing to the professional development of the team.
Medical Office Manager
Schofield Vision Center
Honolulu, HI
11.2010 - 01.2015
- Managed patient appointment scheduling and confirmations, optimizing clinic workflow and ensuring timely access to care for patients.
- Proficient in verifying VSP, EyeMed, and TriCare insurance coverage, ensuring accurate processing of patient insurance claims and reimbursements.
- Warmly greeted patients, assessed their needs, and efficiently directed them to the appropriate staff members, ensuring a smooth and welcoming experience.
- Assisted optometrists in conducting vision screenings, exams, and room preparation.
- Provided comprehensive support to clerical staff, facilitating efficient patient care and office operations through effective coordination and communication.
- Oversaw the management of digital patient charts and data entry, ensuring accurate and up-to-date records in compliance with regulatory standards.
- Managed insurance billing processes and accounts receivable, ensuring timely and accurate submission of claims and efficient handling of financial transactions.
Payroll Coordinator
Adp- Automated Data Processing
Houston, TX
05.2005 - 09.2010
- Oversaw end-to-end payroll operations using ADP software, meticulously handling data entry, verification, and transmission of payroll information. This entails accurately computing wages, deductions, and taxes to ensure precise payroll processing.
- Acted as the primary liaison for client inquiries, concerns, and requests regarding payroll matters. Provide comprehensive support on ADP software functionality, promptly addressing and resolving issues to ensure client satisfaction.
- Assisted clients in configuring and customizing their payroll systems within ADP, guiding them through the establishment of earning/deduction codes, wage garnishments, and other critical parameters to meet their unique payroll needs.
- Ensured strict adherence to federal, state, and local payroll regulations and tax laws. Stay abreast of regulatory changes, implementing necessary adjustments to payroll processes to maintain compliance and mitigate risks.
- Maintain the integrity and accuracy of employee data within ADP systems, including personnel information, pay rates, tax withholdings, and benefit deductions, ensuring data consistency and reliability.
- Generated comprehensive payroll reports for clients and internal stakeholders, delivering insights through payroll summaries, tax filings, and financial analyses to support informed decision-making.
- Addressed and resolved payroll discrepancies and errors promptly and efficiently. Conduct thorough investigations, reconcile records, and implement corrective measures to ensure payroll accuracy and integrity.
Education
Business Management
Fontbonne University
St Louis, MOHigh School Diploma -
Mehlville High School
St Louis, MOSkills
- Office Management
- Administrative Support
- Personnel Recruiting
- New Hire Orientation
- Employee Onboarding and Training
- Medical Charting
- Patient Billing
- Compliance Management
- Employee Relations
- Communication and Interpersonal Skills
- Data Analysis and Reporting
- Problem-Solving
- Process Improvement
- Safety Awareness
- Referral Verification
- Medical Report Preparation
- Critical Problem Solving
- Staff and Project Management
- Creating and Managing Job Requisitions
- Customer Relationship Success
- Inventory Management
- Contracts/Procurement
- Employee Development
- Inter-Department Collaboration
- Performance Evaluations
Timeline
Office Manager/HR Assistant
Houston Eye Associates
03.2019 - 08.2023
Ophthalmology Technician
Houston Eye Associates
03.2015 - 03.2019
Medical Office Manager
Schofield Vision Center
11.2010 - 01.2015
Payroll Coordinator
Adp- Automated Data Processing
05.2005 - 09.2010
Business Management
Fontbonne University
High School Diploma -
Mehlville High School
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