Renee Hussar
Tonawanda
Summary
Throughout my career, I've been dedicated to delivering excellence through integrity, reliability, and collaboration. I consistently put in extra effort for both colleagues and customers; prioritize principled choices over convenient ones; engage in thoughtful dialogue to foster mutual clarity; lead with honesty and openness; eliminate barriers and unite people to co-create answers; absorb foundational knowledge, then explore innovative ways to enhance outcomes. These are some of the habits I embody and aim to master every day in each role I've taken on. I'm excited about the chance to contribute energy and meaningful impact to your organization!
Overview
28
28
years of professional experience
Work History
ACCOUNT MANAGER
TRUSTED NURSE STAFFING
Buffalo
12.2024 - 05.2025
- Supported high-volume anchor client accounts (Direct accounts and Vendor Managed accounts) to address staffing demands for travel nurses and healthcare professionals
- Assisted TNS recruiters and sales personnel in sourcing healthcare professional candidates that effectively fulfilled client contract demands
- Served as primary contact and liaison, presenting healthcare professional candidates to accounts and clients while managing all communication, contract negotiations, placement issues, and contract extensions.
ACCOUNTS RECEIVABLE ASSOCIATE
TRUSTED NURSE STAFFING
Buffalo
08.2022 - 12.2024
- Engaged with TNS Recruitment, Account Management, and Payroll Representatives to efficiently resolve time and invoicing discrepancies for correct reimbursement.
- Facilitated, tracked, and implemented reimbursement payments utilizing various large-volume Vendor Management Systems (VMS)
- Collaborated with VMS's guaranteeing correctness of time, worked hours, and invoiced payments to TNS
CUSTOMER SERVICE REPRESENTATIVE
FEDEX LOGISTICS
Buffalo
11.2020 - 08.2022
- Customer liaison for a major home goods retailer, as well as other national accounts, responsible for daily freight movement, bill of lading preparation, billing/invoicing, and customer service.
- Managed daily correspondence with freight providers and organized US Customs and Canada Border Services paperwork for international cross-border shipments
- Utilized SalesForce IServe CRM, Excel Spreadsheet billing, SharePoint as well as other Microsoft Office Suite applications on a daily basis
PRODUCT ADVISOR
FEDEX LOGISTICS
Buffalo
02.2005 - 11.2020
- Provided education, training and guidance to both internal users as well as internal and external customers
- Coordinate and maintain accounts within my department; work with customers and internal personnel with questions and troubleshooting criteria for applications in person, in written communication, and in phone center environments. Strong customer service and multi-tasking skills
- Created new training materials for both internal and external users
- Created, reviewed and provided compliance applications training of new and existing applications
ADMINISTRATIVE ASSISTANT/OFFICE MANAGER
SPRINT PCS
Cheektowaga
11.2000 - 04.2003
- Working from the ground up – developed and maintained organization and systematic processing of files, supplies and building maintenance matters
- Assisted Manager of Network Operations in day-to-day activities and provided reports, validated statistics and follow-through on daily business and telecommunication activities
- Supervised confidential and sensitive security matters pertaining to employee and building issues
CLIENT ASSOCIATE ADMIN/PROJECT COORDINATOR
MERRILL LYNCH
Williamsville
07.1997 - 11.2000
- Directed facilitation and completion of projects related to new client acquisition.
Implemented marketing initiatives for seminars designed for prospective and existing clients.
Crafted in-depth, organized finance presentations valued in the millions.
Ensured adherence to project deadlines and standards throughout all stages. - Gathered necessary research for current stock market conditions and current events
- Assisted with daily client financial services and accounting in conjunction with executing administrative functions like client scheduling, travel arrangements, and everyday administrative activities
Education
New York State Teachers Certification - Business Education
STATE UNIVERSITY COLLEGE AT BUFFALO
Buffalo, NY01.2003
Bachelor of Science Degree - Business Studies, Consumer Studies
STATE UNIVERSITY COLLEGE AT BUFFALO
Buffalo, NY01.1996
Skills
- Collaborative relationship building
- Strong, detail-oriented communication
- Known for timely project execution
- Effective data organization
- Advanced active learning and presentation skills
- Workflow optimization
- Understands client needs and provide tailored solutions
- Easygoing and approachable personality
- CRM and Salesforce experience
- Proficient in MS Office Suite tools
Affiliations
- Love traveling with my husband around the world
- Proud to display my garden in local garden walks
- Dabble in pickleball and tennis
- Board Member - Buffalo Raquet Club
References
References available upon request.
Timeline
ACCOUNT MANAGER
TRUSTED NURSE STAFFING
12.2024 - 05.2025
ACCOUNTS RECEIVABLE ASSOCIATE
TRUSTED NURSE STAFFING
08.2022 - 12.2024
CUSTOMER SERVICE REPRESENTATIVE
FEDEX LOGISTICS
11.2020 - 08.2022
PRODUCT ADVISOR
FEDEX LOGISTICS
02.2005 - 11.2020
ADMINISTRATIVE ASSISTANT/OFFICE MANAGER
SPRINT PCS
11.2000 - 04.2003
CLIENT ASSOCIATE ADMIN/PROJECT COORDINATOR
MERRILL LYNCH
07.1997 - 11.2000
New York State Teachers Certification - Business Education
STATE UNIVERSITY COLLEGE AT BUFFALO
Bachelor of Science Degree - Business Studies, Consumer Studies
STATE UNIVERSITY COLLEGE AT BUFFALO
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