Overview
Work History
Education
Skills
Timeline
Generic

Renee Jamil

West Bloomfield,MI

Overview

19
19
years of professional experience

Work History

Kids Instructor

Lifetime
Commerce, MI
08.2024 - Current
  • Developed engaging lesson plans to enhance student learning and participation.
  • Assisted in assessing student progress and providing constructive feedback.
  • Facilitated classroom discussions to promote critical thinking and collaboration.
  • Implemented innovative teaching strategies to improve student engagement and retention.

Fulfillment Associate

Nordstrom
Troy, MI
11.2023 - Current
  • Processed and fulfilled customer orders efficiently within designated timelines.
  • Operated warehouse equipment, ensuring compliance with safety standards.
  • Managed inventory levels, accurately tracking stock movements and discrepancies.
  • Collaborated with team members to optimize workflow and enhance productivity.

Loan Processor

Rocket Mortgage
Detroit, MI
07.2013 - 08.2022
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting
  • Worked via telephone, text, chat, and email to answer questions, process transactions, and resolve issues.

Sales Associate

Saks OFF 5TH
Auburn Hills, MI
07.2013 - 11.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Customer Service Representative

Verizon Wireless
Southfield, MI
10.2008 - 05.2012
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Teller

TCF National Bank
Utica, MI
01.2007 - 10.2008
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Education

Business -

Macomb Community College
Warren, MI

Diploma -

Sterling Heights High School
Sterling Heights, MI
06.2004

Skills

  • File Management
  • Loan Servicing
  • Dedicated Work Ethic
  • Customer Service
  • Teamwork and Collaboration
  • Attention to Detail

Timeline

Kids Instructor

Lifetime
08.2024 - Current

Fulfillment Associate

Nordstrom
11.2023 - Current

Loan Processor

Rocket Mortgage
07.2013 - 08.2022

Sales Associate

Saks OFF 5TH
07.2013 - 11.2018

Customer Service Representative

Verizon Wireless
10.2008 - 05.2012

Teller

TCF National Bank
01.2007 - 10.2008

Business -

Macomb Community College

Diploma -

Sterling Heights High School
Renee Jamil