Renee Jamil
West Bloomfield,MI
Overview
19
19
years of professional experience
Work History
Kids Instructor
Lifetime
Commerce, MI
08.2024 - Current
- Developed engaging lesson plans to enhance student learning and participation.
- Assisted in assessing student progress and providing constructive feedback.
- Facilitated classroom discussions to promote critical thinking and collaboration.
- Implemented innovative teaching strategies to improve student engagement and retention.
Fulfillment Associate
Nordstrom
Troy, MI
11.2023 - Current
- Processed and fulfilled customer orders efficiently within designated timelines.
- Operated warehouse equipment, ensuring compliance with safety standards.
- Managed inventory levels, accurately tracking stock movements and discrepancies.
- Collaborated with team members to optimize workflow and enhance productivity.
Loan Processor
Rocket Mortgage
Detroit, MI
07.2013 - 08.2022
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting
- Worked via telephone, text, chat, and email to answer questions, process transactions, and resolve issues.
Sales Associate
Saks OFF 5TH
Auburn Hills, MI
07.2013 - 11.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Customer Service Representative
Verizon Wireless
Southfield, MI
10.2008 - 05.2012
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Teller
TCF National Bank
Utica, MI
01.2007 - 10.2008
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Business -
Macomb Community College
Warren, MIDiploma -
Sterling Heights High School
Sterling Heights, MI06.2004
Skills
- File Management
- Loan Servicing
- Dedicated Work Ethic
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
Timeline
Kids Instructor
Lifetime
08.2024 - Current
Fulfillment Associate
Nordstrom
11.2023 - Current
Loan Processor
Rocket Mortgage
07.2013 - 08.2022
Sales Associate
Saks OFF 5TH
07.2013 - 11.2018
Customer Service Representative
Verizon Wireless
10.2008 - 05.2012
Teller
TCF National Bank
01.2007 - 10.2008
Business -
Macomb Community College
Diploma -
Sterling Heights High School