Microsoft Office
Renee Jones
Merriam,KS
Summary
Dynamic leader with a proven track record at Patrick's Heating and Cooling Supply, adept in strategic planning and operational excellence. Spearheaded initiatives that fostered company growth and enhanced brand reputation through effective decision-making and leadership development. Skilled in negotiation and crisis management, achieving substantial business advancements and cultivating a culture of innovation and collaboration.
Overview
24
24
years of professional experience
Work History
CEO Executive Assistant HR Director
Patrick's Heating and Cooling Supply
08.2019 - 06.2024
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Oversaw divisional marketing, advertising and new product development.
- Cultivated company-wide culture of innovation and collaboration.
- Monitored key business risks and established risk management procedures.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Facilitated training and onboarding for incoming office staff.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Worked with senior management to initiate new projects and assist in various processes.
- Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
- Directed benefits administration process, leading to increased employee understanding and utilization of available offerings.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated technical training and personal development classes for staff members.
- Distributed employee engagement surveys to identify areas of improvement.
ESL Teacher
USD 500
08.2000 - 05.2014
- Educated students in basics of English grammar and conversational speaking.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students'' overall communication skills in English.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Created and delivered engaging lesson plans to accommodate different learning styles.
- Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
- Developed a welcoming classroom environment that encouraged cultural exchange between students from diverse backgrounds, fostering mutual understanding and respect among classmates.
- Improved reading comprehension among struggling students through the use of diverse texts and guided discussions about main ideas, themes, and vocabulary.
- Evaluated student progress using standardized tests, quizzes, and oral assessments to modify teaching strategies as needed.
- Facilitated small group and individual instruction to maximize student learning.
- Strengthened students'' writing abilities through comprehensive essay assignments and detailed evaluation of grammar, punctuation, and style.
- Collaborated with colleagues to design interdisciplinary lesson plans that incorporated elements from various subjects into the ESL curriculum.
- Organized extracurricular activities like language clubs or field trips related to the course content in order to reinforce learning objectives outside of the classroom setting.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Conducted group lectures and small-group instruction to teach and reinforce concepts.
- Encouraged students to deepen knowledge with additional learning opportunities.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Used positive reinforcement and provided clear feedback to help students succeed.
Education
Masters Of Science Education - Teaching English As A Second Language (ESL)
University of Kansas
Lawrence, KS05.2006
Bachelor Of Science - Elementary Education
Kansas State University
Manhattan, KS12.1992
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Crisis Management
- Executive Presence
- Digital Transformation
- Negotiation
- Leadership and People Development
- People and Culture
- Operations Management
- Business Development
- Business Administration
- Planning and coordination
- Strategic Planning
- MIssion and Vision
- Business Planning
- Executive Leadership
- Budget Planning
- Profit and Loss Management
- Adaptable and Flexible
- Policies and Procedures
- Staff Management
- Process Improvements
- Process Improvement
- Human Resources
- Project Oversight
- Program Administration
- Policy Development
- Raising Capital
Affiliations
Member of the Hispanic Chamber of commerce
Software
Oracle by Nestsuite
Quickbooks
Suite Retail
Square
Celigo
Software and Technology
Our company moved away from Quickbooks and onboarded with Oracle in 2018, quite an under taking for a small business.
Timeline
CEO Executive Assistant HR Director
Patrick's Heating and Cooling Supply
08.2019 - 06.2024
ESL Teacher
USD 500
08.2000 - 05.2014
Masters Of Science Education - Teaching English As A Second Language (ESL)
University of Kansas
Bachelor Of Science - Elementary Education
Kansas State University
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