Knowledgeable, driven and successful at implementing strategic approaches to maximize profitability and sales. Recognized for performance excellence in operations and customer care. Building lasting partnerships with luxury brands, to promote profitability in highly competitive environments. Communicator, problem solver and detail-oriented manager,adept at overseeing challenging objectives with systematic leadership.
Overview
8
8
years of professional experience
Work History
Store Manager
Railsclothing
New York, NY
06.2024 - Current
Executed marketing campaigns using creative visuals to effectively communicate key messages to customers.
Analyzed customer feedback on store appearance and provided recommendations for improvement.
Incorporated industry trends on retail store layout, product presentation, and lighting effects into the development of the store design plan.
Implemented strategies to minimize shrinkage losses resulting from theft or mismanagement of inventory.
Developed employee performance tracking systems for key metrics like sales goals and customer satisfaction ratings.
Identified potential opportunities for growth within the store and developed plans to capitalize on them.
Freelance Art Director & Curator
Independant
New York, NY
10.2019 - Current
Collaborated with creative design teams to complete projects on tight deadlines.
Designed new on-brand visual elements to effectively convey concepts and messaging.
Conferred with creative art department heads to discuss client requirements and coordinate creative activities.
Provided consulting services to clients in the areas of operations, finance, marketing, and strategy development.
Projects include, not limited to ,brands such as: Glossier, Moncler, 3rd Ritual , SIMKHAI (Hamptons),Simone Rocha
Soho Pop Up- Store Manager
Love, Bonito
New York, NY
11.2023 - 12.2023
Developed strategies to maximize sales and profitability,Created weekly work schedules for store personnel managing a team of 8 to 10employees.
Analyzed customer feedback data to identify areas of improvement in services offered by the organization.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Formulated plans for streamlining business processes according to changing market trends.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Executed store take down, and off boarding of staff, returning store build out to original layout. Inspected physical condition of product and store premises at close of business
General Store Manager
Clic Luxury Art and Home Furnishings
Brooklyn, NY
05.2021 - 04.2023
Pioneered New Store Opening - Fort Green Location; Hired, recruited and provided additional training, bottlenecked necessary feedback in order to facilitate seamless structure.
Assessed financial performance of the organization on a regular basis and identified areas for improvement. Increasing profitability from $340,000 to 1.4 million over 1 year spand.
Oversaw inventory management through cycle counts, audits and shrinkage control. Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
Lead operational needs and developed store associates to teach daily tasks and procedures. Managed store teams at capacities of 6 to 36
Daily operations of store, inventory and supply restocking, cash-handling and assisting customers, inventory tracking and physical inventory counts to minimize lo
Department Manager NYC Flagship
Nordstrom
New York, NY
07.2019 - 07.2020
Creative Projects -Holiday Pop In
Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Creative projects include partnering with luxury brands such as ; Fendi, Burberry, Christian Louboutin, Dior, 1017 ALYX 9SM, FEAR OF GOD, Everlane, Canada Goose
Directly managed teams consisting of 20 to heights of 56
Assistant Department Manager Flagship NYC
Nordstrom
New York, NY
07.2019 - 10.2019
AT Home, pioneered expansion and growth of the division for New Store Opening NYC Flagship
Monitored departmental progress against established goals and objectives.
Formulated plans for streamlining business processes according to changing market trends.
Participated in regular brainstorming sessions with senior management team regarding strategic initiatives taken by the organization.
Created and revenue reports to track trends and proactively adjust management strategies.
Recruited,hired and trained qualified candidates to fill open positions.