Dynamic Senior Manager with extensive experience at Verizon Wireless, excelling in strategic planning and client engagement. Proven track record in enhancing market share through innovative sales methodologies and effective communication. Skilled in contractual negotiations and analytical problem-solving, driving significant growth and operational excellence across diverse teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Manager, Residential Channel Management
Verizon Wireless
Basking Ridge, New Jersey
02.2024 - Current
Supported channel and vendor partners across the organization through Go to Channel, Channel Readiness, Communication, Systems, and Training support for 5G Home, Fios, and Mobile products/services.
Served as the Residential Strategic Sales point of contact (POC) for channel initiatives and product launches.
Developed innovative processes to enhance system and sales enablement as well as operational solutions.
Managed end-to-end (E2E) project initiatives, overseeing both orchestration and enablement functions.
Ensured timely and effective training and communication for Residential Strategic Sales channels to equip sales agents with the necessary resources for success.
Senior Client Partner
Verizon Wireless
Basking Ridge, NJ
06.2018 - 02.2024
Developed and executed strategic implementation plans for top National Accounts including Apple, Samsung, Google, Walmart and Costco to enhance brand presence and market share
Managed market communication content for assigned projects and provided regular updates
Built relationships with key decision makers at partner organizations
Oversaw project communications to ensure timely and effective market updates and engagement
Negotiated contracts with vendors, suppliers, and external parties
Provided strategic direction on marketing initiatives such as advertising, promotions and public relations
Field Market Manager
Samsung Electronics
, NJ
04.2016 - 06.2018
Led and motivated sales teams to achieve sales targets, increase brand awareness, and drive retail excellence
Implemented strategic initiatives to maximize market potential and profitability in assigned locations
Fostered strong business partnerships with key stakeholders to ensure successful program implementation
Conducted regular store visits to gather feedback, manage inventory levels, and enforce brand incentive programs
Communicated effectively with management through market summary reports, performance metrics tracking, and goal setting
Utilized problem-solving skills and logical analysis to drive innovation and excellence in brand awareness, product knowledge, and sales effort
District Sales Manager
Victra Wireless
, NJ
05.2012 - 03.2016
Analyzed district sales results and trends to achieve increases and maximize sales
Supervised and led sales and operations for multiple locations, managing a team of ~100 employees
Managed district wide staffing levels, including recruitment, promotion, retention, and termination of employees
Implemented goals for individual locations, driving for results while providing coaching for improvement
Conducted engaging weekly staff meetings to promote continuous learning, high motivation levels, and a winning mentality
Enhanced the skills and capabilities of sales consultants and managers through comprehensive training programs
Education
Bachelor of Science - Business Management
University of Phoenix Online
Online
Skills
AI strategies
Client engagement strategies
Account leadership
Planning and strategy
Retention initiatives
Communication proficiency
Sales methodologies
Interdepartmental collaboration
Analytical skills
Contractual negotiations
Critical thinking
Awards
Awarded top District Manager for sales performance
Achieved President's Club status
Viewed as a mentor & leader for executing on new programs and projects
Trained, developed and promoted multiple sales consultants into leadership roles
Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)
Supervisor Technical/Administrative Officer at Naval Sea Systems Command (NAVSEA)Supervisor Technical/Administrative Officer at Naval Sea Systems Command (NAVSEA)